i was randomly looking in my Virus Chest, and saw kernal32.dll, winsock.dll, and wsock32.dll. I had this issue on a previous computer and let me restore them. But, on this one, it tells me that Access is denied. What should I do? A system search doesn’t show the original files anywhere on my HD.
Had you checked (avast help file, Virus Chest, Using the Chest, see image extract) they are in the System Files section of the chest and are back-up copies of important system files (though you have mis-spelt one of the file names).
I’m surprised that it let you restore them as the files would be in use by windows and as such should be protected as happened in Vista.
I really do wish Alwil would get rid of this All Chest Files collation of the three sections.
- The only area you should be interested in is the Infected Files section, this is where the files detected by avast and selected by you to move to the chest are placed.
- The User Files section is where the user can add files they suspect of being malware but not detected by avast.
- The System Files section is where avast keeps back-up copies of important system files in case the original becomes infected (leave them alone).
A search may well not find them as they are probably hidden from view, by the explorer default settings, Tools, Folder Options, View, system files and folders, etc, see image example form XP Pro.
They’re on C:\Windows\System32 folder and you probably has access blocked by UAC on Vista.
Why should you restore that files?
Maybe you need to disable Hide protected operating system files and enable View hidden files and folders to manage the file(s).