Restore Points Disappeared

system · 2015-05-28T21:14:14.000Z

After installing Avast Free, all my previous restore points have disappeared. Does anyone know why, please?

DavidR · 2015-05-28T22:49:34.000Z

Personally I don’t use system restore, - preferring to use drive imaging software - so I can’t really give you a definitive answer as to why this happened.

Avast on Installation I believe creates its own Restore point (but I don’t think it would clear old restore points), is that avast restore point there ?

If so you should still have the fall back to as it was prior to avast installation.

The older the system restore point is the less value it has, periodically people create a new restore point and clear old restore points using the Clean Up function.

schmidthouse · 2015-05-29T00:55:48.000Z

Could it possibly be the ‘NG’ component doing whatever it does when first setting up,(creating virtual environment) causing the restore points to disappear.??

lakrsrool · 2015-05-29T02:48:59.000Z

schmidthouse post:3:

Could it possibly be the ‘NG’ component doing whatever it does when first setting up,(creating virtual environment) causing the restore points to disappear.??

There has been discussions in the forum regarding lost restore points possibly related to “NG” component like for example CLICK HERE

bob3160 · 2015-05-29T12:51:57.000Z

lakrsrool post:4:

schmidthouse post:3:

Could it possibly be the ‘NG’ component doing whatever it does when first setting up,(creating virtual environment) causing the restore points to disappear.??

There has been discussions in the forum regarding lost restore points possibly related to “NG” component like for example CLICK HERE

Here’s my list of restore points and I use the latest version and NG is running:

http://www.screencast-o-matic.com/screenshots/u/Lh/1432903471236-59032.png

Some of these reported problems could also be system related.
Even if it’s working without a problem on my system, yours may be different.
There may well be conflicts with some of the other programs or hardware installed on your system.
I suggest you use the Avast Support Tool to get to the bottom of your problem.
More information about the tools use can be found at:
https://www.avast.com/en-us/faq.php?article=AVKB33#artTitle

system · 2015-08-08T16:05:27.000Z

I too have seen my restore points all gone after an Avast Pro update on 6aug15.
Regardless of how Sys Restore is viewed vs re-imaging software (which I have), this is an annoying flaw.

Sys Restore, for all its foibles, takes much less space than, say, Acronis TI images and is less drastic a recovery.

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