Results of scan

Avast Free Antivirus / Premium Security
1

Hi, I hope I’ve posted in the right section this time. I’ve just carried out a standard scan with Avast! 4.8.1201 and the results showed 2 files that it was unable to scan. One looked like it could be a registry key, the other was a backup of some sort. My query is how do I investigate further since the FULL path is not shown, and there doesn’t seem to be any way of expanding it - no right click option etc. Neither of these show up in the log viewer. I took a screen shot of the results window just in case.

Regards.

2

The full path is there but the column needs to be expanded.

Files that can’t be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.

You don’t say why the files can’t be scanned as this is also given in the report, commonly password protected, etc.

See http://forum.avast.com/index.php?topic=35347.msg297170#msg297170 this topic for more information on why files can’t be scanned.

3

Thanks for the reply and the helpful link. I’ve expanded the reports and they appear to be quarantines related to SUPERAntiSpyware which I installed and ran the other day. They can’t be scanned as they are password protected.

I have read other posts about this so doesn’t seem to be anything to worry about.

Regards.

4

Yes, don’t worry :wink:

5

You’re welcome, yes, nothing to worry about.