I’m a new avast user…what do I do with files that show in the results saying “files unable to scan?” I also would like to have the settings to “delete” any infected files found. I try to find answers in the help area but don’t always understand what it’s telling me. I just need some simple answers,settings and other necessary things that will run the program for me.
Information will be appreciated. Thank-you
Karen
Hi Karen :
Your 1st question has been asked AND answered many
times; see :
http://forum.avast.com/index.php?topic=22498.0 .
"Infected" files should NEVER initially be "deleted", but be
"quarantined", which Avast calls "moving to Chest".
You said you looked in "Help area"; have you tried reading
the "FAQ"s, which are accessed through the "support" ?