hi… please, I need some help here.
I have been using avast for one year now, and so far I have no complains. Not until recently, due to its failure in detecting a virus in my computer.
At first, I dont where there is a virus in my computer. All i know is when I try to install a certain game, it wont start. To be exact, the game wont initiate loading the game and I have force a restart through the power button. I am very certain that my computer has adequate requirements for the game, so I thought my video card is damage or something.
But then, I try to start a game that has already been istalled in my computer and it ends up the same. Later on, I try to use avast on Ubuntu (I have two OS on my computer, xp & Ubuntu) and it detect a “Ricsi - 831” in a exe file called “hiberfil.sys” on my xp, so I delete it from Ubuntu.
It worked at first, I can play all my computer games. But then, tomorrow morning I encounter the same problems. This time I try to use Avira and the report a “TR/Crypt.xpact.gen”. I try everything, delete, clean, quarantine, and Avira always detect again and again.
I try googling to find a way to cure this virus. The best way is to install POreto anti virus, yet again it failed to fix the problem.
Now please, can somebody help me. I need the virus to be solve once and for all. Thank u…