I just registered on the forum because I couldn’t find a solution to my problem with the search function.
So… when I right click scan a file/folder the scan window does pop up but nothing happens. The scan is instantly completed, run time is 0:00:00, tested files/folders is 0 and amount of data tested is also 0 bytes.
Great support I must say ::). I thought posting in the forums would be smarter as other people could solve similar problems but guess I was wrong as there’s no response from you guys. So, now, I’m migrating to another provider. It’s a pity, I think Avast! is one of the best free solutions out there. Well, I should say I thought, because I don’t anymore. And I’m probably not the only one there. Goodbye!
You don’t say what product of Avast you use. If you have a paid version of Avast (Pro or AIS), you can submit a technical ticket anytime here: https://support.avast.com/.
Unfortunately I did not see your original post to assist you at that time. But I do hope you will continue to give Avast a try, esp. with a new version coming out in a month or so (v.5.1).
Please let me know if there is anything else I can do to assist you. Thank you.