Mon computer is infected by the rogue (fake antivirus) softcop and I cant remove it with your program avast free, because it doesnt detect it.
Please find below some explanations:
It creates a fake windows security center alert when the computer is starting, saying that we must click on the softcop link (www.soft-cop.com) in order to be protected, because our antivirus is disabled.
It creates fake windows alerts in the desk, saying that the computer is infected by a worm, a trojan, or a spyware, with a fake number of port, and a fake password, and it also gives the false link.
When we are surfing on the net, the internet explorer page is redirected to a fake page, which says that the web page is note safe, and it gives us 2 choices: we can continue to the safe link (on green), which brings us to the soft cop website. Otherwise, we can clik on the red link (“continue without protection”), which redirects us to the normal website that we have choosen.
Can you urgently make the update in order to delete softcop?
Can you give me advices in order to delete softcop from my computer ?
I have scan my computer with:
a2 quare free
pandasoftware online scanner
mc afee antivirus
malware byte
antivir
avast free
and they find nothing but the rogue Softcop always exist. i think that this rogue is too new so the antivirus dont have yet the patch against it… because if youtype “softcop” on google, you will have a lot of informations very recent (17-18 october 2009)
You are using more than one av program which is not recommended because they will cause conflicts and lessen your computer’s security instead of making it better. You have listed McAfee, antivir, and avast. Two if these must be uninstalled using Add/remove Programs first and then use the specific uninstaller program for each of the 2 you decide to remove.
I think that there is no conflict, because I only install one antivirus each time, then I remove (uninstallation) and I reboot my computer and install another…
So mac afee was in my computer, the shield detects nothing, and then I uninstall mc afee…
Then I install antivir and it also finds nothing
Then I remove antivir, and add avast, which detects nothing too…
Thats why this rogue SOFT COP is very harmful, It does not contain dangerous file so the antivirus doesnt detect it… But it always create fake windows security alerts, and your web page is always redirected to the soft-cop website!
[font=Segoe UI]Hijack This (HJT)
[*] Download Trend Micro Hijack This here.
[*] Install HJT in C:\Program Files\Trend Micro\HijackThis. The location is already displayed by default. Click Install.
[*] HJT Window will appear. Click Do a system scan and save a logfile.
[*] HJT will start processing. A notepad file will pop-up once the scan is completed.
[*] Click on the Notepad windows then click Edit > Select All.
[*] After selection is completed, click Edit > Copy.
[*] Get back to the forums and find the topic you started.
[*] Click Reply and Paste all the contents of the log.
[*] Click Post and wait for a HJT analysis.
There is a tool for removing these rogues. but for now, it doesn’t detect and remove softcop. i’ll post the link when it detects. you can continue with hijackthis.
my forum friends, who posted earlier, will come back and advise you the things to be done.
You are using more than one av program which is not recommended because they will cause conflicts and lessen your computer’s security instead of making it better. You have listed McAfee, antivir, and avast. Two if these must be uninstalled using Add/remove Programs first and then use the specific uninstaller program for each of the 2 you decide to remove.
Hi Bro,
Are your sure that each uninstall existing AV has been cleaned?
But the problem is that my computer is infected by softcop and I dont see the program softcop in C:\Program Files\SoftCop Software\SoftCop
, and the process softcop.exe in memory;
And if I search in my computer the “softcop” file, I found nothing. I only know that the malware is softcop because when my computer starts, I have a fake windows alert security, whichs ask me to use softcop to protect my computer. And when I go to internet, my page is redirected to soft-cop.com
So I think that I have a variant of the rogue softcop. This rogue is very new, thats why if you type “softcop” on google, you will find a lot of results dated 17-18 october 2009.
Since you MAY have something in ADDITION to “SoftCop”, it would be wise to have your computer checked by an experienced, CERTIFIED, Volunteer
“Malware Removal Specialist” found on many “Advanced Malware Removal
Forums”, such as the Ones at GeeksToGo, Spyware Beware, http://aumha.net , etc .
Should NOT expect an "antiVIRUS’ program to “Remove” a “Rogue” .
[]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[]Under the Custom Scan box paste this in