Root kit removal help, CONSRV.dll.

Hey guys,
It seems I have gotten the consrv rootkit and cant seem to shake it, I have run MWB, windows offline defender, symantec endpoint scan and more. I tried following other threads but they do not seem to help in my situation so any one on one help would be appreciated.

Anyhow attached are my logs for OTL and aswMBR

Hi,

Download Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2

Note: It is important that it is saved directly to your desktop


IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here


Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
When finished, it will produce a report for you.
[*]Please post the C:\ComboFix.txt for further review.

Done, thanks for the help!

Hi,

[*]Please open Notepad (Start → Run → type notepad in the Open field → OK) and copy and paste the text present inside the code box below:


ClearJavaCache::

DDS::
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com

AtJob::

File::
C:\Windows\SysNative\TMHIDSRV.dll

Netsvc::
int15.sys

Driver::
int15.sys

[*]Save this as CFScript.txt and change the “Save as type” to “All Files” and place it on your desktop.

http://img.photobucket.com/albums/v706/ried7/CFScriptB-4.gif

[*]Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.
[*]Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
[*]ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
[*]When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix’s window while it is running. That may cause it to stall.

Here you are, I had to restart after the log was saved because it would not let me open firefox or anything. I was getting something like “This file is marked for deletion and cannot be opened”

Hi,

I had to restart after the log was saved because it would not let me open firefox or anything. I was getting something like "This file is marked for deletion and cannot be opened"
Yes restarting your system once or twice will fix that. It was just saying that ComboFix had not let go of the registry. It is nothing to be worried about. :)

Run a new scan with OTL.
In the Custom Scans section please put the following:

netsvcs /md5start consrv.dll TMHIDSRV.dll /md5stop createrestorepoint

After the scan has run, please post the new log made by OTL. :slight_smile:

Awesome thanks, I was unsure but figured it had something to do with that.

I accidentally ran it with Symantec on so I ran it again with it off, let me know if you need the log with it on as well. :slight_smile:

Hi,

Please download and run ERUNT (Emergency Recovery Utility NT). This program allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. **Remember if you are using Windows Vista as your operating system right-click the executable and Run as Administrator.

Run OTL.exe

[*]Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL


:Services

:OTL
IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 30 39 14 1A DA D3 CC 01  [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,XMLHTTP_UUID_Default =
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
[2012/02/27 10:17:33 | 000,000,112 | ---- | M] () -- C:\ProgramData\P8H188.dat

:Files
C:\Windows\SysNative\TMHIDSRV.dll
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[emptytemp]
[createrestorepoint]
[start explorer]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot when it is done
[*]Then run a new scan and post a new OTL log ( don’t check the boxes beside LOP Check or Purity this time )


In your next reply post both of the logs that will be created by OTL into your next reply. :slight_smile:

Let me know how your system is running.

Here we go, so good so far. I haven’t ha any Symantec block pop ups yet, see anything interesting in the logs?

Hi,

Outside of the nasty ZeroAccess rootkit there wasn’t a whole lot, but we still have some work to do.

Please download Malwarebytes’ Anti-Malware to your desktop.

[*]Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
[*]At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select Perform quick scan, then click Scan as shown below.

http://i1224.photobucket.com/albums/ee380/jeffce74/MBAM.jpg

[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

The log can also be found here:
C:\Documents and Settings<User name>\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware\Logs\mbam-log-date (time).txt

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

[*]Please go here then click on:
http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS1.gif

[*][quote]Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
[*]Select the option YES, I accept the Terms of Use then click on:
http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS2.gif

[*]When prompted allow the Add-On/Active X to install.
[*]Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
[*]Now click on Advanced Settings and select the following:

[*]Scan for potentially unwanted applications
[*]Scan for potentially unsafe applications
[*]Enable Anti-Stealth Technology

[*]Now click on:
http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS3.gif

[*]The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
[*]When completed the Online Scan will begin automatically.
[*]Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
[*]When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
[*]Now click on:
http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS4.gif

[*]Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
[*]Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!

In your next reply please post the logs made by Malwarebytes and ESET online scanner.

Looks like ESET found something, although MBAM did not.

ESET LOG:

C:\Users\Osiris1012\Downloads\cnet2_lalsetup250_exe.exe a variant of Win32/InstallCore.D application

How is your system running? :slight_smile:

So far so good, I think you saved me from just reloading my OS. Rootkits are such a pain in the ass to get rid of so thanks a ton! Got a steamid?

Hi,

Glad to hear it is running better. Just stick with me…we are almost done.

Please download JavaRa to your desktop and unzip it to its own
folder
[*]Run JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista), pick the language of your choice and click Select. Then
click Remove Older Versions.
[*]Accept any prompts.
[*]Open JavaRa.exe (double-click for XP/right-click and Run as Administrator for Vista) again and select Search For Updates.
[*]Select Update Using Sun Java’s Website then click Search and click on the Open Webpage button. Download and install the latest
Java Runtime Environment (JRE) version for your computer.


Please run one more scan with OTL and then post the new log into you next reply. :slight_smile:

Hah thanks man here ya go! 8)

Hi,

Provided there aren’t any more malware related problems…

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :smiley: SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :smiley:

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the …X and the /U that needs to be there.)

http://i1224.photobucket.com/albums/ee380/jeffce74/CF.jpg


Clean up with OTL:

[*]Right-click and Run as Administrator OTL.exe to start the program.
[*]Close all other programs apart from OTL as this step will require a reboot
[*]On the OTL main screen, press the CLEANUP button
[*]Say Yes to the prompt and then allow the program to reboot your computer.


Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren’t cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:

[*]From within Internet Explorer click on the Tools menu and then click on Options.
[*]Click once on the Security tab
[*]Click once on the Internet icon so it becomes highlighted.
[*]Click once on the Custom Level button.
[*]Change the Download signed ActiveX controls to Prompt
[*]Change the Download unsigned ActiveX controls to Disable
[*]Change the Initialize and script ActiveX controls not marked as safe to Disable
[*]Change the Installation of desktop items to Prompt
[*]Change the Launching programs and files in an IFRAME to Prompt
[*]Change the Navigate sub-frames across different domains to Prompt
[*]When all these settings have been made, click on the OK button.
[*]If it prompts you as to whether or not you want to save the settings, press the Yes button.
[*]Next press the Apply button and then the OK to exit the Internet Properties page.

2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
[*]Open Internet Explorer
[*]Click on Tools > Internet Options
[*]Press Security tab
[*]Select Internet zone then place check next to Enable Protected Mode if not already done
[*]Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
[*]Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found [color=blue]here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As “Googling” is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT’s color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein’s good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Thanks for the help man you saved me a ton of time, I owe you a beer or something!

Glad that I could help. :slight_smile: