Ok, newbie with migraine so please forgive any stupid questions.
Installed AVAST! yesterday after norton didnt find the problem. AVAST pass 1 found (among other things)
C:\WINDOWS\system32.…\svchost.exe as a Rootkit system modification
and
C:\WINDOWS\assembly..\RegCode.dll ans Rootkit: hidden file
I marked them for delete applied the request and then rebooted and did a bootscan.
then I reran full scan and svchost.exe was gone but RegCode.dll is still coming up as a Rootkit: hidden file.
Norton came installed
Ran norton didnt find problem
installed avast
ran avast fixed first problems
noted remaining rootkit hidden file
uninstalled norton (got message about unable to unregister file types)
reran avast scan.
Norton came installed
Ran norton didnt find problem
installed avast
ran avast fixed first problems
noted remaining rootkit hidden file
uninstalled norton (got message about unable to unregister file types)
reran avast scan.
Reran scan after norton uninstalled same problem … yes I know it was a stupid thing to do.
Prior to OTL run still had the full avast scan return that the C:\WINDOWS\assembly..\RegCode.dll was a Rootkit: hidden file.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Ok, following instructions. Unless I hear differently will be doing the quick scan with nothing in the custome scans/fixes box and scan all users not set.
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
Double-click gmer.exe. The program will begin to run.
Caution
These types of scans can produce false positives. Do NOT take any action on any “<— ROOKIT” entries unless advised!
If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
[*]Click NO
[*]In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is un-checked.
[*]Now click the Scan button. Once the scan is complete, you may receive another notice about rootkit activity.
[]Click OK.
[]GMER will produce a log. Click on the [Save…] button, and in the File name area, type in “GMER.txt”
[*]Save it where you can easily find it, such as your desktop.
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop *
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
OK, was running scan, it gave me the 10 minute estimate … then about 15 minutes later my laptop drops into suspend (30 min or more of non use should do that). opening and closing the lid is not recovering it from suspend so I will have to use the power switch. what should I do now about the scan ?
OK I just realized something … and have been informed that I have been an idiot
(so you dont need to do it again)
Avast is giving me cyclic redundancy errors in this directory
and in two others
C:\WINDOWS\assembly\GAC\SystemManagement\1.0.5000…a3_AssemblyInfo_.ini
and
C:\WINDOWS\assembly\GAC\SystemManagement\1.0…a3\SystemManagement.dll
Now that I understand what cyclic redundancy actually means … I suspect this is
why I get the rootkit hidden file message and is leftovers from some virus ?