I’m running Avast free version on Win 10 home. I ran a full scan a few days ago and it stalled at 28% (for about 8 hours) so I cancelled it and it reported over 940
detections, all rootkits. I let Avast resolve it and it claimed to have fixed everything, ran another full scan and it came back with the same amount of detections again, all rootkits again. I then ran rootkit scanners from bitdefender, kapersky, trend micro, mcafee, emsisoft and malware bytes. I ran RKill first to shut down any malicious processes before scanning. NONE of these programs found anything. I tried repairing Avast and ran another full scan and its still saying I have the rootkits. I’m stumped now. Any help will be greatly appreciated.
attach requested logs https://forum.avast.com/index.php?topic=194892.0
Thanks for your reply Pondus, getting ready to head to work now, but will get those logs posted A.S.A.P. after I get off.
Here are those log files. The only thing Malwarebytes appears to have hit on is my Advanced System Care for some reason.
Do you have a log / screenshot of avast detection?
What was the location of detected files?
Attached is a screenshot of the detection, I couldn’t find a log file. The location of the detections were C:\users\tim\desktop\desktop\ and then throughout that second desktop folder which has a lot of old files/programs in it.
In FRST logs I can’t see active infection. Can you click on Detailed Report and post screenshot of it?
Sorry I forgot to add this screen, its a small snippet of all the results. Oh and I dont even have office 2000 on this pc.
Did you have Office2000 folder on your Desktop?
Yes I have it in the desktop folder, forgot it was there, although its never been detected on any previous scans.