Hi I’m brand new here and I’m not very good with computers at all so please bare with me. Anyway, I ran an Aavast scan and it detected 16 infected files and told me that 14 were rootkits labeled something like winsxs/x86 and that they were high threats and hidden files.
When I tried to delete them Avast gave me an error access denied (5) on every one. Then there are also two files that it found last where it gave me no option to delete. The both said “error the system cannot find the path specified.” These two files are named mpminisigstub.exe and the other was programdata.…\mpengine.dll
I ran the boot scan like it told me, but the boot scan found no threats and said it deleted nothing. So I ran a regular scan again and Avast can’t find any threats anymore. But I think that my computer is still infected. I went back to the scan log of where I found all the rootkits and it hadn’t deleted any of them.
Suggestions? I am utterly clueless as to what to do and I am also horrible with computers and technical terms so please go easy on me!
No worries Sarah. It seems Avast has been doing the same, as last week I urged to scan finding 14 rootkits in the same folder, “winsx”, hidden files, and the same message. I updated definitions, ran aswMBR (which today got a false positive as rootkit), ran Malwarebytes, ran TDSSKiller, and nothing found.
It’s a PF I think, how weird the same amount of rootkits
