RPC failing to load and recovery

Avast Free Antivirus / Premium Security
1

Hi there,

Running Windows XP SP3 and installed latest Avast thru update.
The system was working for a week or two, but is now starting in Safe Mode and is extremely slow to boot. The boot fails and I am informed that Avast is not starting. Cannot go on line as unavailable. Looking at the Services tab when running msconfig, I note that the RPC Locator has stopped and this is essential for running. I attempt to start this by using the diagnostic start up feature and tool hangs…

Not sure where to start here…

GOK

2

I suggest an installation from scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro.
  7. Check and post the results.

If it helps, you can try http://soluto.com to test your boot time.

3

tech you where a bit faster then me to respond there :smiley:

4

Never mind. Will you post the same? Any other suggestion for GOK?

5

Cannot connect to internet through this system…
The RPC is down and so when I try to connect to the internet I get the diagnostic error…

Network Adaptor identification
Failed with error 0x80070422. the service cannot be started, either because the it is disabled or because it has no enabled devices associated with it.

I need the wireless component to work to connect to the internet. That is the root cause methinks.
Question is how to verify it? It is connected and functioning.

6

here is a Microsoft link
http://support.microsoft.com/kb/958043

also go to Services and check that Remote Procedure Call (RPC) is set to started and automatic
Start-> rightclick (My) Computer, and choose Manage, click through Services and Applications to open Services