Runtime error???!!!???

Avast Free Antivirus / Premium Security
1

hi

i got this weird runtime error when i boot up my pc… ??? ???

anyone please help…

thanks in advance…

2

Hi
I got that same Runtime Error message… It came when my computer starts and also when I try to update avast… ???

3

Same here after trying to get iAVS update!

4

I’m getting the same thing.

I’m on a Win98SE system.

Anyone at Avast have any ideas what the problem here is?

5

Same thing happened to me this morning when trying to update…

Is this going to require a new installation?

WinXP Professional OS here.

6

OK…I have now gone to the site to manually update and am receiving the following error when I run the VPSUPD.EXE file (this of course is for v4.0 since I see NO updates for the latest v4.1)…where are they >:(

7

Some more info from the setup.log:

11:43:23.000 Started: 16.09.2003, 11:43:23
11:43:23.000 Running setup_av_pro-104
11:43:23.000 Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
11:43:23.000 Computer WinName: xxxxxxxxxxxxx
11:43:23.000 Computer DnsName: xxxxxxxxxxxxx
11:43:23.000 Computer Ip Addr: xxxxxxxxxxxxxxx
11:43:23.000 Windows Net User: SYSTEM
11:43:23.000 Cmdline: /downloadpkgs /noreboot /silent /progress
11:43:23.000 Part prg_av_pro-104 is installed
11:43:23.000 Part vps-30807 is installed
11:43:23.000 Part news-1b is installed
11:43:23.000 Part setup_av_pro-104 is installed
11:43:23.000 Server definition(s): 4.
11:43:23.000 SelectCurrent: selected server ‘Main ASW server’
11:43:23.000 progress thread start
11:43:23.000 progress start - 1
11:43:23.000 progress start - 2
11:43:24.000 progress end - 1
11:43:24.000 progress end - 0
11:43:24.000 progress thread end
11:43:24.000 Err:Other HTTP error.
11:43:27.000 Transferred files: 0
11:43:27.000 Transferred bytes: 0
11:43:27.000 Transfer time: 0 ms
11:43:27.000 Return code: 0x20000006 [Other HTTP error.]
11:43:27.000 NeedReboot=false
11:43:27.000 Stopped: 16.09.2003, 11:43:27

8

Same thing here. Can’t update anymore!!

9

hi all men…everyone have this problem about me…i’m sure that it depends from the update url provided by Avast.
Probably is down or not working correctly!

I hope VLK will help us to solve this problem but for me the problem is just the update url from avast.

Reinstalling the program and installing manually the update do not resolve this issue!

let’s try everyone in some days they will fix it i think!

10

Me too… >:(

“Other HTTP error” with setup.log likes shown by daemonicus; also the same manual update error.

11

Hold on for a moment. We’re on it. It’s a matter of hours.

Thanks,
Vlk

12

Ok folks it should be all right now… :slight_smile:

Sorry for this,
Vlk

13

Thanks Vlk…everything is now working :slight_smile:

Nice response time !!

14

Is this ok???

15

Don’t you use a HTTP proxy cache that may be caching the files even though new versions are already available on the Net?

Also, you may try to delete the file \setup\part-prg_av_pro-104.vpu (or at least rename/move it to some different location so that the updater won’t find it) and try again. That could help.

Vlk

16

well done vlk…

cheers… ;D ;D

17

Vlk - I just checked I’m still on vrdb of 0308. So I did the click on updating for both iavs and program, and nothing happens - no error messages, nothing (like I didn’t do anything). I also checked in C:\Program Files\Alwil Software\Avast4\Setup and there is not part-prg_av_pro-104.vpu?

How do I get my software to update? Manually download the latest update and manually run it? Will that then also fix the auto update function?

Thanx,
dagger
WinXP Pro Corp. sp1a

18

No proxies in use here.
Deleted that .vpu file and tried manually iAVS update… Information about current update: Last encountered error: The package is broken.
After that tried Program Update…well it downloaded and updated just fine.
So VPS 0309-0 in use!
(And this is called automatic updates…)

19

Help!!!

Did a global search on the file part-prg_av_pro-104.vpu and none exists on my PC. I searched for *.vpu and found a bunch in the alwil folder, but nothing close to the above file. Is this for a different operating system than XP? Aswell, no proxies.

I tried to run the manually downloaded update file. It failed and gave me these error codes to report:
"Can’t instal VPS update. Please, report the following errorcodes:
Ver:4.0.235
SI: 0x00000002
ST: 0xFFFFFFFF
LE: 0x00000000.

What’s my next steps? Is avast corrupted such that I need to completely uninstall and then reinstall?

Thank you for your support,
dagger