Rvzr-a.akamaihd.net

Viruses and worms
1

Dear all,

Sorry don’t write perfectly english…
However I have a problem with virus Rvzr-a.akamaihd.net which open pop up at anytime.
Can you help me to destroy it because avast program cannot detect it.
Thank in advance for your help and process!.

2

Please attach your logs. (MBAM, OTL and aswMBR…!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0

3
Rvzr-a.akamaihd.net
it is not a virus, but a Browser Hijacker .... classed as PUP PUP = not virus / Possible Unwanted Program

follow the guide Asyn gave you and attach the logs…
Malwarebytes should clear this but there may be leftover files that need removal. the removal expert will see this from the OTL / aswMBR logs

4

Thanks you very much for your prompt answer, I will immediatly do that and keep you informed!

5

You’re welcome. Awaiting your logs…

6

Hi there,

I have my “own” akamaihd infection on two PCs in my network. So, I attach the logs, except for aswMBR.ex due it crashes after a few minuts scanning (anyway, I attach the screen image).

Please, help me first with this one because in spite you said “it’s not a virus”, after the infection I can’t start normally such PC due some errors (attached too)

7

More attached files…

8

And one more…

9

Hi,

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.

Please download Farbar Recovery Scan Tool by Farbar and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please download GMER, AntiRootkit tool from the link below and save it to your Desktop:

Gmer download link
Note: file will be random named

Double-clicking to run GMER.

[*]Wait for initial scan to finish - if there is any query, click No;
[*]Click Scan button and wait until the full scan is complete;
[*]Click Save … - save the report to the Desktop (named Gmer );

Attach here Gmer logreports.

10

The AdwCleaner seems to be problematic due when the PC restarts doesn’t start but in safe mode with network. Anyway, it offers the logs (attached).

11

The attachments (sorry)

12

The farbar and gmer logs. And the errors from W7 system when starting in normal mode…

13

Frst report isn’t complete. You’re missing Addition.txt too…

14

Hi TwinHeadedEagle.

As I told you, the programs are not running properly (perhaps due we can’t start W7 normally, but just in “safe mode with network”). I attach the execution results for FRST64.exe and the aswMBR.exe as well. I’ve tested even only marking the addition.txt checkbox, without success.

Next step, please?

Thank you in advance.

15

Just in case, I guess I could start the avast! remote assistant for you…

16

Can you boot to Safe Mode, and run FRST from there?

17

Sorry for the delay. Each time we restart… is a (new) mess.

Attached you will find the fstr files.

Thank you in advance.

18
  1. Please download ComboFix by sUBs from here and save it to your Desktop.
    If you are unsure how ComboFix works please read this guide carefully.
    note: ComboFix must be downloaded to your Desktop.
  1. Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
    If you are unsure how to do this please read this or this Instruction.

Instructions how to disable avast:

[*]Right click on the avast! system tray icon (
http://www.mcshield.net/pg/images/avast5.png
) in the lower right corner of the screen and scroll up to avast! shield controls;
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.

  1. Run ComboFix. Click on I Agree!

ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.

  1. When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
    Attach log reports ( ComboFix.txt) back to topic.
19

Here you have!

20

The previous one was the log opened automatically. Here you have the ComboFix.txt

Thank you!