Hello, I’ve read some of the posts of people with a similar problems. I’ve have the same but luckely my system used a restore point so my computer is working again. However, this is the second time I have this problem in 3 days… What can I do to prevent it from occuring again? I’ve added a some files you guys asked for in other topics.
Prior to this happening last time can you remember what happened before the boot failure ?
Download the attached fixlist.txt to the same location as FRST
Run FRST and press fix
On completion a log will be generated please post that
Thanks for helping me. Before it got stuck booting in safe mode my system jammed, restarted automatically and then tried to boot in safe mode. My system jammed again today and wasn’t even able to start (not even in safe mode). I had to re-install windows again. I’ve done this aswell about 2 days before my first post. I’m afraid it’s going to happen again and need te keep re-installing windows over and over again.
Basically what I did before (and now doing again) was just install the necassery drivers and the necassary windows updates. I’m really curious what the problem can be. Can I still use the fixlist you provided now I’ve re-installed windows or do you need a new FRST?
To me it sounds as though you have a possible hardware problem
Have you run chkdsk on the system yet ?
I have ran chkdsk before and it fixed some sectors on the hard drive. I did got a bluescreen before a crash. I’ve uploaded a printscreen. Is there something I can fix it with?
The stop code indicates a hard drive problem
Did you run the fix and repair options for chkdsk
Yes, I did. After that I had a crash. Just ran it again with fix and repair. Is there anything else I can do to prevent it from crashing again?
The only way would be to run the hard drive diagnostic programme… Do you know the make of your hard drive ?
This is a code a find ‘‘st9640320as ata device’’, might that be the modelnr. of the hard drive?
OK that is Seagate
Download Seatools for windows http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/
The instructions for using Seatools are here http://knowledge.seagate.com/articles/en_US/FAQ/202435en
Thanks a lot for the links. I’ve tried the DOS version to do some thorough checks and it fixed some errors. The only thing left to do now is hope it did the trick?
Now try a reboot if that still fails then from the recovery console run chkdsk /r