Had a client use Safe Zone to go to Chase.com and got a popup with a warning say there is a security concern on this page and to call this phone number: 1-855-816-4648
Searching on that number returns results indicating they are probably hackers trying to scam people… So i thought maybe the clients computer might be infected. I used my own system to go to Chase.com using Safe Zone and got the same suspicious popup.
So it seems that the Safe Zone Browser is not very safe as I get no such popups using IE, Firefox or Chrome on either machine.
these popups are usually adverts. can you run a scan with malwarebytes please. It seems strange that you didn’t get it on other browsers too. Please can you run a scan with malwarebytes. also can you provide a screenshot or photo of the message that you received so that I can confirm. Instructions for how to take screenshots can be found here —> http://www.take-a-screenshot.org
Link & instructions for Malware Bytes -
- Download the latest official version of Malwarebytes Anti-Malware Free: https://www.malwarebytes.org/mwb-download/
- Once download is finished, double-click on mbam-setup.exe file to start the installation process and then follow the prompts to install this product.
- On the “Scan” tab, select Threat scan and then click on the “Start Scan” button to start scanning your computer for any possible infections.
- Malwarebytes’ Anti-Malware will start scanning your computer for any malicious files.
- When the scan is finished a message box will appear, click OK to continue.
- You will be presented with a screen showing you the malware infections that Malwarebytes Anti-Malware has found on your computer.
Make sure all the infected objects are Checked (Ticked) for removal and then click on the Remove Selected button to remove them.
I just tested chase.com and received no message. its strange both you and your client received the same message. I suspect that, if you are the IT admin of the client, maybe some freeware you both have installed some adware.