SafeZone Browser Fatal Error - Please Help

Hi Avast,

Firstly, I want to say great software. Its by far the most lag free and user friendly package I have used so far.

However, the SafeZone browser is not working. Please tell me how to fix this error.

http://pasteboard.co/CF37G2x.jpg

More information is needed.
What os/sp?
What exact version of avast?

Windows 7 Home Premium

Avast Program Version - 2014.9.0.2021

Running on a brand new system - this has only just started happening randomly.

I have tried reinstalling and also repairing but it does not work.

Is windows defender disabled?
Any other security software installed?
Getting a error if you try to start safezone?

Windows Defender is enabled and no other virus programs are installed.

It was a fresh install of Windows 7 with no bloatware.

Did you install windows yourself?
If so, did you do it like this:

  • Disconnect from the Internet (pull out the cable)
  • Install windows (format the drive ofcourse)
  • Install ALL drivers for your system
  • Disable Windows Defender
  • Install avast
  • Connect to the Internet
  • Install all updates security/drivers (especially the security updates/service pack)
  • Install the applications you are normally using
  • Make settings/configurations changes is you want/need
  • Create a image of that drive

That last one will safe you a lot of time in case you need to/want to reinstall windows again.