I have Avast Pro and noticed yesterday that all of a sudden my SafeZone browser won’t load. At first I kept getting boxes that told me that the Virtualization feature wouldn’t initialize until I rebooted. I’d reboot and get the same box when I tried to open SafeZone. So I did a “reset” of SafeZone and still no progress. Finally I did 3 “clean” installed by the book and now I get a box that tells me that “Whoa, SafeZone justed crashed” and it asked me if I want to restart. I’ve gone to task manager and shut down any other programs or processes that I feel might of caused a problem but nothing is changing that “crash” warning box from coming up when I open SafeZone. Nothing on my computer has changed, I’ve added no new programs. The most I’ve done is a defrag but with 3 clean re-installs I wouldn’t think that is the problem. I have a Windows 8 computer and these are the details the “crash box” gave me:
Problem Event Name: APPCRASH
Application Name: SafeZoneBrowser.exe
Application Version: 38.0.2078.1
Application Timestamp: 53f612a6
Fault Module Name: SafeZoneBrowser.dll
Fault Module Version: 38.0.2078.1
Fault Module Timestamp: 53f6117c
Exception Code: c0000005
Exception Offset: 00480267
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069
I’m hoping someone can help because this is very frustrating.
