If i use safebrowser, sometimes it works but mostly just freezes.
On the occations when it does work, when click out, computer is frozen, have waited for over 10 minutes no response, have to do a hard reboot.
Have uninstalled, using avast clear in safe mode no difference.
Have unticked safemode browser in Add/Remove Change rebooted.
Have given up on safemode, been trying for over a week.
Just must not like this computer, as i looked on forums and could not find anyone else with this problem. If i try on XP comp no problems.
Read the post, but didn’t see anything about freezing.
Anyway i disabled “avast online security” add-on in each of my browsers.
reset Safezone up again rebooted.
Had a warning come up with the following " The following plugin is unresponsive Unknown. Would you like to stop it" I clicked the yes button. then was informed Shockwave Flash has crashed.
Computer froze solid, waited nothing happened, had to do a hard restart.
Now safezone seems to be working okay, can close and open another browser, close and reopen safezone without any problems. Will keep an eye on it touch wood (my head)
Reset up safezone again rebooted.
Did as requested and in chrome plugins i have ( adobe Flash player version 12.0.0.44 and underneath there is Shockwave FLASH 12.0 R0, If i disable this i will disable adobe flash player as well, so at this stage i left it alone.
Once again froze computer, had to do a hard reboot
I checked in my ordinary version of chrome in Settings and plugins and that has the same as safezone.
On the web site is says that a bookmark can be made to open in the SafeZone but it doesn’t say how and no click seems to allow it to be set up. How does one do that? Thanks.
I ended up sending a ticket about this to Avast support.
Had a reply very quickly.
Asked to reset safezone browser, did not work.
Then asked to
Please try to remove avast! Online Security browser extension from your machine following these steps:
Please go to Start > Control Panel > Uninstall a program (Programs and Features, Add or Remove Programs)
Select avast! and click on Uninstall/Change. then uncheck the browser protection checkbox
Did the above and at the moment seems to be working okay. (Touch wood placed a finger to my head :))
Was a very good experience with Avast Help desk
Thanks Richard :: From avast! Technical Support Specialist
Was going to start a new topic however I see there are numerous SafeZone topics.
This only occurs on the W8.1 64Bit installation. The XP SafeZone installation works fine.
SafeZone stopped working for me about a week ago and I have been trying to figure why it has stopped working when I never had an unresolvable issue before BUT I Cannot figure this one out.
Here’s what happens> When I Start SZ the web page never loads any script at all. When opened it is simply “light Blue” No response, nothing just Light Blue.
Here’s what I’ve done> Everything known to man! Repair, Total Uninstall and Clean Install.
> Uninstalled ALL OTHER Security software with Vender Clean up Tools (Firewall, MBam etc.) and Still SafeZone justs comes up light Blue.
> Reset SafeZone
I read something about Shockwave Player(don’t know if even applies) but no errors or messages .
Finally, only ONE event immediately prior to my realizing SafeZone wasn’t working was an Avast Emergency Update as OutPost Pro through up the Block/Accept Notification( I accepted)
I’d love to know if anyone else has had SafeZone load Blank Light Blue Page with no Script Loaded??
i do have that wierd Safezone browser bug
i did clean install about 5 min ago and its not still working with default settings without nothing changed.
install completled succesfully, ONLY strange thing was when i unistalled avast in control panel and restarted windows back to normal mode, and waited ccleaner to do its job (i have set it to run it to startup) i noticed to low right that there was 2 Malwarebytes icon active.
i opened task manager and there was indeed two mbam.exe running…
some sort of anomaly or was malwarebytes trying to boost computer defence after antivirus software was no more?
well, i restart computer again to normal mode and this time there was just one mbam.exe running.
after that i restarted windows to safe mode to continue the clean install.
another thing…
i also have this strange problem when trying to run Opera 20 or google chrome in avast sandbox when Malwarebytes 2.00.0.1000 is installed.
i have made post for it to malwarebytes forum but get no answers to it.
any ideas for that?
should i make post for it to Genral section?
Hi,
Hope I am posting in the right spot. My issue is with Safezone. I use to have Internet Security, with Safezone, and it was running fine; then all of a sudden when I turned it on, it said I was missing a variety of files that it used, I think for saving info??? I tried to install these again, but, never could. I was using just fine with my bank, then my bank changed their software, and it would not work. Now I have Premier Avast, and the first issue of missing files, has been taken care of, but, I still cannot access my bank.
I wanted to check here first to see if anyone had any ideas, before checking with support directly. I did talk to my bank, and one of the IT peeps uses Safezone, but, cannot figure out the issues I am having, and said to check with Avast first.
Any thoughts. Am basically, someone who knows very little about 'puters. Running Vista Premium Thanks, C00kie [suspicious][/suspicious]
Got the exact same issue here too. Might be worthwhile to start a support ticket w/avast! and report back. Concomitant with that is an extension crash issue with avast! sandbox when run with Google Chrome; the New Tab page consistently fails to load on startup.
HangOut services module, AdBlock Plus, WOT, all three crash on startup, and the New Tab page never loads. Refreshing the page never results in reloading any of the three extensions or modules. Browser just stalls at initial loading with no content whatsoever. This is when Chrome is run outside of SafeZone only; otherwise, symptoms are exactly as you describe both inside SZ or outside.
Unlike Google Chrome, FF works just fine in avast! sandbox. No crashes. Both browsers work just fine in Sandboxie.
Did just trial MBAM version 2.00.0.1000 a few days ago, will check other members’ link to see what is going on there. Could be that the latest 2014.9.0.2016 avast! iteration may have fixes for all above issues, so will check that out.
Thanks mchain, appreciate your input and insight as I had no idea.
Well support ticket in not the way I’ll go. Don’t want nor need the grief.
THE SafeZone module was working just fine on W8.1 until a Backdoor Avast Update and that trashed it.
I might add that this happened about 3 weeks ago now with the Finished Version. I installed the beta in hopes it would resolve the issue, It didn’t.
At this point I need a functional Safe Banking system on W8.1 as my main OS.
I may try SafeZone again in 2015.
PS You could open the ticket if you have the same issue. ???
