SafeZone does not come up

I have a 3-PC license of avast Internet Security. I have installed the program in a Sony Vaio laptop which uses Windows XP Professional and in a Neo Elan L2110 laptop which uses Windows Vista Home Premium. In the Sony Vaio, everything about avast has been working fine. However, in the Neo Elan L2110, SafeZone does not come up.

All I get when I select SafeZone is a multi-textured gray screen with the Safezone icon at the top left corner, the avast icon at the bottom left corner, and the back to normal screen arrow at the bottom right. The Safezone browser does not come up.

I am in contact with avast technical support, but so far the problem still has to be solved.

My Neo’s avast internet security is already configured for remote support, but avast does not have a chat utility for technical support. Calling long distance from the Philippines is expensive.

I hope someone can help me solve this problem about SafeZone browser not coming up.

I have already done a full system scan with avast internet security.

Antonio Toledo

Have you tried a repair of Avast ?

Go to control panel > Programs and Features
Select Avast
Select Repair

https://dl.dropbox.com/u/73555776/Avast%20repair.JPG