SafeZone Error - Cannot read or write to it data directory

I tried to load SafeZone but the browser was unresponsive. Since I had just activated it I figured I would restart my computer to see if that would help. When I did and went back it said “SafeZone cannot read or write to its data directory c:\sfzone_profile”. Any ideas? I have Avast Pro - version 10.2.2214. Thanks!

I reset the SafeZone in settings and the error went away, but the browser does nothing when I put a url in. Don’t know if this matters but have MBAM Premium running too.

Hi, EMNN, welcome to the forum :slight_smile:

Yes, this is an old bug. MBAM Premium and SafeZone have a problem together.
This is what I posted a few days ago :

https://forum.avast.com/index.php?topic=167241.msg1189937#msg1189937

Greetz, Red.

Thanks for the reply - hopefully there will be a fix for it shortly.

Well I don’t know about “shortly” as RedNose stated this is “an old Bug” :-\

I recall discussing this when I had the issue with SafeZone on xpSP3 and MBam Pro Version 2 was in Beta (close to 2 years ago) and effecting SafeZone Functioning.
If MBam Pro was uninstalled the issue with SafeZone was resolved. I never had the issue with MBam v.1.75

OK, didn’t know if it was something that just resurfaced with the new version. Looking at that thread I saw Rednose was going to make the developer aware of it so I’ll remain hopeful. So I’m assuming I can’t just de-activate MBAM - I would have to uninstall?

The Sandbox and SafeZone will be totally redesigned in R3 which is planned for ~ June.
So lets hope Avast! and/or Malwarebytes will have fixed it by than.

Greetz, Red.

Interesting, thanks for the Information. :slight_smile:
There’s no doubt SafeZone has been in need of redesign (Streamlining) for some time now.
IMO, Quite cumbersome compared to other similar security modules.