SafeZone froze laptop

The Avast SafeZone Browser installed itself on my laptop this morning without my knowledge. Laptop booted normally and all was well for a few minutes. Then my internet access was blocked. Then my laptop totally froze up, Task Manager not working, nothing. I had to force a shutdown several times (by unplugging laptop and removing battery) before it would reboot normally. I lost two hours from my workday searching for the problem and how to solve it. During this time I had no antivirus protection as Avast wasn’t working!!! When I uninstalled SafeZone and got the laptop working again I started receiving emails that were blocked by Avast due to viruses, meaning the wrong people now have my email address.

It’s very disturbing and completely unacceptable that my antivirus program put my computer at risk in this manner without my permission. I am extremely shocked. I’ve trusted Avast for years and never had a problem with it. This is a big letdown. VERY disappointed in Avast. Terrible judgment on their part to install this software without our permission and now we can no longer even trust Avast’s technical expertise.