OS : Windows 7 64bit Home Premium build 7601
Yet another safezone issue - as copy to clipboard is not working, and I can’t take screenshots, I thought I would try going old skool and printing off the temp info I need before popping back to normal windows
so I tried to print using the menus and clicked on “printer properties” in the print dialog. from that point on safezone went completely unresponsive
I tried closing the dialog, using right click on the bottom left safezone icon, and hitting “close all”
the only way to return to normal windows was to hit ctrl-alt-del and then I went into the process list and tried to kill from there - but of course access is denied…SIGH! I guess I will just have to restart
now PLEASE Avast do not come back and suggest resetting the safezone, uninstalling/reinstalling as a first option here. I would like to see some intelligent troubleshooting, that perhaps starts at me sending you some logs or other info that will help you diagnose the actual issue. On too many occasions you have not seemed interested in diagnosing and fixing the actual issues, rather suggesting the infamous “trun it off and on again”
I want you to restore my faith in you (and I think other people feel the same about the way Avast has gone recently) and I’m willing to do everything on my part to give you the information you need
Oh yes and as a side note - I still have an issue with safezone messing with my resolution on return to normal windows and while I can accept that if safezone does what it’s supposed to and allows me to bank/shop safely without all these issues, now that’s just the straw that’s breaking the camel’s back