Why oh why isn’t safezone working anymore?? I have AIS and up until a couple of days ago I have had no problem with safezone and now nothing. I type in the address bar and nothing. It doesn’t even look like it is searching for the site. I am also wondering why chrome is the browser of choice since I have read in the Avast forum that chrome is not as secure as it once was?
Hopefully someone can help me with safezone. Thanks in advance!
What exact version of avast ?
What OS/SP ?
Any other security (related) software installed ? (or did you)
Have you already tried something to solve it ?
I’m not sure what you mean by “clean”, would that be to uninstall & reinstall? If so I will do that but haven’t done it yet. I merely updated in Avast but already had the latest update. See attached!
Okay I went to your link, followed the instructions and did a clean install from your link and it shows the exact same version I had before uninstalling/reinstalling.
Same problem with safezone, still not working as it should.
Several things have been improved/fixed in the newer version(s).
If you don’t feel comfortable with installing that version, just don’t do it.
We will ofcourse respect your choice.
You essentially have to opt-in for beta testing, normally this is by installing one of the beta builds.
You don’t have to be part of the beta testing - in fact I would say if you aren’t prepared to accept the possible risk involved in beta testing that you shouldn’t - beta testing will be over in due course and then it will be released as a regular program update.
Have you checked out the link in Reds Reply #7 above (do you have MalwareBytes AntiMalware Premium) ?
This relates to an issue with MalwareBytes AntiMalware Premium and using the avast SafeZone.
Yes I have Premium and I checked out Reds reply, and nope, exclusions didn’t work. Well at least I learned one thing though that the browser isn’t google chrome as I had thought! but of course that still doesn’t solve my problem. I can’t get the settings to run in the browser either.
Anyway have to leave this for now and try again to get it working later. Any help is very much appreciated as I want this feature working!!
I also ended up with this problem on my old computer and it never did get resolved so was very happy to have it working on this computer, sigh.
So I reset safezone contents and now when I go into safezone I get the browser up but it is different in that it comes up with google canada as the homepage, don’t recall ever seeing a homepage before. The left hand corner says avast safezone and when I search for “avast forum” it acts as a normal browser in that I have to choose which entry I wish to be directed to. I can’t take a screen shot as I apparently am in safezone.
I don’t recall it ever working like this but when I check on settings on the right side of address bar it shows as safezone. It looks & acts like the google chrome browser. Can I assume this is working now and I can trust that I am in safezone?
@nanajana : The Google Homepage is the default startpage of SafeZone, so that is normal. But I am curious if you are still using the exclusions ?
@David : As you know I live in The Netherlands. With SecureLine I am using the server in Dortmund, Germany. But I have Google The Netherlands as default startpage in SafeZone.