Just today I was told by a lady in tech support/sales that I had a vicious malware called bonjour on my computer. And that they only way to get rid of it was to buy their $179.00 service for 1 year and that the engineers would be able to remove it and stop all of the damage that bonjour was doing to my laptop. Now I am certainly not a computer geeg by ant stretch of the imagination so I took her word for it and purchased the service.
The engineer sets up a session and I ask him about the malware. Keep in mind the sales lady said it would take a couple of hours to fix my computer. He informed me that bonjour is part of the i-tunes set up and not malware. I watch the screen and he runs Jetstream toolkit and spends about 15 minute on my problem and calls it fixed. Now he did what he was supposed to do and scanned my laptop and really did nothing more than a basic free download clean up,
My issue is the sales lady was relentless in stating how much damage was being done by bonjour and it cost me $179.00 for nothing.
Now I have used Avast products for several years now and this is the first time that I have had anything other that a good experiance.
Also she told me that the issues that I am experiancing with grimestopper would be resolved once bojour was removed. Again the engineer said there was no connection. Any body else having similar issues?