Sandbox issues

[fvmb]

Hi,

I started this post because i have been encouting issues when i try to use the sandbox.

If i want to run any browser (firefox, chrome and Avast secure browser all last updated versions) with the sandbox, the sandbox doesn´t execute at all the command. It shows on the sandbox that is running but it is not executing. This is happing for a few versions. I´m using W10Pro 1903. Oh and i, coincidentally formatted my pc a few days ago so the problem is not the system itself, maybe it could be a problem with some windows update.

Can you help me solve or give me a solution please?

I really need to use the sandbox for work IT related.

Regards,

[fvmb]

@fvmb post:1

Hi,

I started this post because i have been encouting issues when i try to use the sandbox.

If i want to run any browser (firefox, chrome and Avast secure browser all last updated versions) with the sandbox, the sandbox doesn´t execute at all the command. It shows on the sandbox that is running but it is not executing. This is happing for a few versions. I´m using W10Pro 1903. Oh and i, coincidentally formatted my pc a few days ago so the problem is not the system itself, maybe it could be a problem with some windows update.

Can you help me solve or give me a solution please?

I really need to use the sandbox for work IT related.

Regards,

Can anyone report this to Avast team or explain to me how can i report please?

Thank you.

Best Regards,

[Asyn]

Hi, just tested it, the sandbox works here.

Repair Avast:

1. Avast GUI → Settings → Troubleshooting
2. Click on ‘REPAIR APP’.
3. Follow instructions.
4. Reboot.

[fvmb]

@Asyn post:3

Hi, just tested it, the sandbox works here.

Repair Avast:

1. Avast GUI → Settings → Troubleshooting
2. Click on ‘REPAIR APP’.
3. Follow instructions.
4. Reboot.

Hi Asyn,

I already tested across multiple Avast version, after i reinstall W10Pro from scratch, tried also repair from settings and also clean install several times
i don´t know what else i can try. But i will try another clean install to see if works and be back for some feedback maybe tomorrow now i´m studying for EC-council

Regards,

[Asyn]

• Which Avast…? (Free/Pro/IS/Premium)
• Other security related software installed…?
• Which AV(s) did you use before Avast…?

[fvmb]

@Asyn post:5

• Which Avast…? (Free/Pro/IS/Premium)
• Other security related software installed…?
• Which AV(s) did you use before Avast…?

Last version Avast Premium Security 19.8

• Malwarebytes Premium last version

• Bitdefender TS 2020 but i use always unistall tools so no leftovers anywhere

[Asyn]

@fvmb post:6

• Malwarebytes Premium last version

Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

[fvmb]

@Asyn post:7

@fvmb post:6

• Malwarebytes Premium last version

Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/

I always use exclusions Asyn from the begining i had two real time engines running hey mate don´t worrie i will try to fix this or discover what is going on.
Thank you for your help

[Asyn]

OK, follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.

[fvmb]

@Asyn post:9

OK, follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.

ok Asyn thank you, will do it

[Asyn]

No problem.

[fvmb]

Asyn no need file id or support tool i solved. i unistalled malwarebytes and after i made a clean avast install and worked perfectly

[Asyn]

@fvmb post:12

Asyn no need file id or support tool i solved. i unistalled malwarebytes and after i made a clean avast install and worked perfectly

Sounds good, thanks for the feedback.