Our server solution vendors want a cast iron guarantee that the AV is not impacting their solution. For example, if a vendor writes MSSQL Server based product, they generally have specific install instructions which mandate AV scanning exclusions on all of the following:

sqlserver.exe process
*.mdf and *.ldf files

BPP provides no GUI support to add ‘Trusted Processes, like sqlserver.exe’ and scan ‘exclusions like *.mdf and *.ldf, *.edb and *.log *.mdb’. And there does not appear to be any way to know if the avast shields are excluding or scanning these files.

In closing we MUST have a way to easily add “Trusted Processes” from the Behaviour Shield, and “Excluded Folders and Files” from the File Shield in the GUI to satisfy our corporate solution vendor requirements.