i have two files both in document and settings that cannot be scanned and i cannot move ro delete them from the results window or do anything with them how do i get rid of them, i have the latest avast home version?? I am running window xp home version
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning.
Select for scanning archives.
Boot.
Or just run:
C:\Program Files\ALWIL Software\Avast4\sched.exe /A:*
Access denied means, generally, that the file is in use by another process (program) and cannot be repaired/cleaned/moved/handled by avast!
The report file is created automatically in \Data\Report\aswBoot.txt
What are the full filenames of these 2 files?
It’s normal that some files are locked during the runtime of the operating system… and there’s nothing wrong about it.
thanks tech, followed your instructions and it deleted both files
Well… I can’t find where I suggested to delete the files…
The safer and the better are to send the files to Chest for further analysis.