Scanning at 0.0 B

Hi, I’ve got windows 7 running on my computer and avast doesn’t seem to be scanning properly anymore. It says it’s scanning at 0.0 B per second and is stuck at win C:\Windows\System32\Ism.exe.

If anyone could help me getting it running again I’d be grateful.

any other security programs installed ?
what AV did you use before avast?
have you removed it?
did you run a removal tool to clear any leftover files that may conflict?

Try avast repair … control panel > ad/remove programs > avast > uninstall > select repair

I don’t believe there was any other AV before avast on my computer. I did a search for antivirus and only avast came up. I don’t know how to repair the program, it doesn’t have an option in programs/features.

http://my.jetscreenshot.com/2701/m_20120920-wpan-210kb.jpg


Welcome to the forums, MichaelJTC !

Is your computer’s OS by chance Vista?


I’m running windows 7.