scanning error on avast 4.7.1001 on windows vista

Avast Free Antivirus / Premium Security
1

hi can someone help keep getting the error iam ruuning avast pro 4.7.1001

Log Name: Antivirus
Source: avast!
Date: 02/05/2007 08:19:31
Event ID: 90
Task Category: Client
Level: Error
Keywords: Classic
User: N/A
Computer: ++++
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Users++++++\AppData\Local\Microsoft\Windows Mail\Backup\new failed, 00000005.
Event Xml:



90
2
4
0x80000000000000

5
Antivirus
++++++



AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Users++++++++\AppData\Local\Microsoft\Windows Mail\Backup\new failed, 00000005.

Can someone help on this

2

Can you please check if the file in question has some non-standard access rights?

Thanks
Vlk

3

Do Not know. this log was found in the windows event viewer. all i know iam useing windows mail let me know how to find out and i will let you know thanks

4

Is the sensitivity of the avast on-access scanner set to High? Can you please try setting it to Normal?

Thanks
Vlk

5

hi i have just set the on-access scanner to normal and the error is still there. what is causeing this? ???

6

Hello Darkworm, we have found a problem and it’ll be fixed in new avast! version. Thank You for letting us know ;).

7

pk, knowing the problem help us to help the other because when we read a error report here on forum we can associate it with the bug you have been discovered. Just my 0.02.