ah alright excellent 
thanks so much, it really put my mind at ease 
i have the same problem. i installed avast 4.8 last week and havenāt had a problem with the scans until today. after todays scan it has come up with a long list of files that it says canāt be scannedā¦ āunable to scan: archive is password protected.ā at the bottom of the window it says 1,061 files. all the files listed are in my spybot search and destroy/recovery folder. is this going to happen every time i run a scan now? what do i do to fix this? its never done it until today and iāve had spybot longer than iāve had avast so i donāt know why it hasnāt done it before. on the options of what to do with the files that canāt be scanned, when i click on each one to scan from the list it says āan error has occured during the processing.ā
my os is windows xp and besides spybot i also have zone alarm, spywareblaster, malwarebytes anti malware, and ccleaner.
iām posting a screenshot so you can see the file names. also a link to it in my photobucket where, if you click on it there it will zoom in on it and will be able to see the file names alot better.
http://i292.photobucket.com/albums/mm3/kathryn1959/avastscreenshot.jpg
Do some house keeping and clear out old quarantine items (more than 3-4 weeks old) from spybot S&D as my first reply to this topic suggests.
yeah thats what the problem was. i wasnāt sure which folder the old quarantined items were in but i found it. cleaned it out and its good to go now ;D thank you for your help.
No problem, glad I could help.
A belated welcome to the forums.
Iāve read the posts, but they havenāt helped. I used to get perhaps a dozen or two āunable to scan.ā I now get 200, or more. Am I correct that this canāt be right?
Windows XP Media Center
I also cannot recall the scan results screen once Iāve closed the scanner. An earlier post says that happens with the free program, but I have paid 4.8 Home.
Well if you have read the posts, then you should have read that avast tells you why it canāt be scanned and we ask for some common examples of the reason given, the file name and its location.
Without this information we simply canāt say if it is right or not, so we need information to be able to help. You may need to expand the columns as I mention in Reply #5 of this topic.
The Home version doesnāt retain scan stats after you close the Simple User Interface they are gone (the pro version retains scan stats). So to get the information we need to help you would have to run the scan again.