scanning

Viruses and worms
1 
               Why? Scanning with the right mouse button will happen after the error message as follows : programs can not load repository. Wrong : The system can not open the specified equipment or documents. Please help resolve this, I would like to thank ???
2

Please, post the last 100-150 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log

3 
              14.07.2007	17:23:37.000	1184405017	general	Started: 14.07.2007, 17:23:37

14.07.2007 17:23:37.000 1184405017 general Running setup_av_pro-3e9 (1001)
14.07.2007 17:23:37.000 1184405017 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
14.07.2007 17:23:37.000 1184405017 system Computer WinName: 2732A68D97E14A0
14.07.2007 17:23:37.000 1184405017 system Windows Net User: SYSTEM
14.07.2007 17:23:37.000 1184405017 general Cmdline: /refresh /noreboot /updatevps /verysilent /limitcpu
14.07.2007 17:23:37.000 1184405017 general Operation set to INST_OP_UPDATE_INSTALL_PACKAGES
14.07.2007 17:23:37.000 1184405017 general Old version: 3e9 (1001)
14.07.2007 17:23:37.000 1184405017 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14.07.2007 17:23:38.000 1184405018 internet SYNCER: Type: use IE settings
14.07.2007 17:23:38.000 1184405018 internet SYNCER: Auth: another authentication, use WinInet
14.07.2007 17:23:38.000 1184405018 package Part prg_av_pro-3e9 is installed
14.07.2007 17:23:38.000 1184405018 package Part vps-75601 is installed
14.07.2007 17:23:38.000 1184405018 package Part news-4b is installed
14.07.2007 17:23:38.000 1184405018 package Part setup_av_pro-3e9 is installed
14.07.2007 17:23:38.000 1184405018 package Part jrog-d is installed
14.07.2007 17:23:38.000 1184405018 general Old version: 3e9 (1001)
14.07.2007 17:23:46.000 1184405026 file SetExistingFilesBitmap: 1024->144->144
14.07.2007 17:23:46.000 1184405026 general GUID: 1da56b04-f4c8-495c-b1ef-fbc2fb1e9655
14.07.2007 17:23:46.000 1184405026 general Entering:UpdateInstallPackages
14.07.2007 17:23:46.000 1184405026 package Load D:\德国Avast\Setup\prod-av_pro.vpu
14.07.2007 17:23:46.000 1184405026 package LatestPartInfo: jrog = jrog-d
14.07.2007 17:23:46.000 1184405026 package LatestPartInfo: news = news-4b
14.07.2007 17:23:46.000 1184405026 package LatestPartInfo: program = prg_av_pro-3e9
14.07.2007 17:23:46.000 1184405026 package LatestPartInfo: setup = setup_av_pro-3e9
14.07.2007 17:23:46.000 1184405026 package LatestPartInfo: vps = vps-75601
14.07.2007 17:23:46.000 1184405026 package FilterOutExistingFiles: 144 & 144 = 0
14.07.2007 17:23:46.000 1184405026 package FilterOutExistingFiles: 144 & 144 = 0
14.07.2007 17:23:48.000 1184405028 package ArePartsInstallable: 1
14.07.2007 17:24:36.000 1184405076 package vps: updated [075601]
14.07.2007 17:24:36.000 1184405076 file Fix security on: D:\德国Avast*.*
14.07.2007 17:24:36.000 1184405076 file Fix security on: D:\德国Avast\images*.*
14.07.2007 17:24:37.000 1184405077 file Fix security on: D:\德国Avast\CHINESET*.*
14.07.2007 17:24:37.000 1184405077 file Fix security on: D:\德国Avast\CHINESET\HtmlData*.*
14.07.2007 17:24:37.000 1184405077 file Fix security on: D:\德国Avast\CHINESET\HELP*.*
14.07.2007 17:24:37.000 1184405077 package Transferred files: 0
14.07.2007 17:24:37.000 1184405077 package Transferred bytes: 0
14.07.2007 17:24:37.000 1184405077 package Transfer time: 0 ms
14.07.2007 17:24:37.000 1184405077 file NeedReboot=false
14.07.2007 17:24:37.000 1184405077 general Return code: 0x20000000 [Something done]
14.07.2007 17:24:37.000 1184405077 general Stopped: 14.07.2007, 17:24:37

14.07.2007 17:24:38.000 1184405078 general Started: 14.07.2007, 17:24:38
14.07.2007 17:24:38.000 1184405078 general Running setup_av_pro-3e9 (1001)
14.07.2007 17:24:38.000 1184405078 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
14.07.2007 17:24:38.000 1184405078 system Computer WinName: 2732A68D97E14A0
14.07.2007 17:24:38.000 1184405078 system Windows Net User: SYSTEM
14.07.2007 17:24:38.000 1184405078 general Cmdline: /stopstat /verysilent /noreboot
14.07.2007 17:24:38.000 1184405078 general Operation set to INST_OP_[16]
14.07.2007 17:24:38.000 1184405078 general Old version: 3e9 (1001)
14.07.2007 17:24:38.000 1184405078 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14.07.2007 17:24:38.000 1184405078 internet SYNCER: Type: use IE settings
14.07.2007 17:24:38.000 1184405078 internet SYNCER: Auth: another authentication, use WinInet
14.07.2007 17:24:39.000 1184405079 package Part prg_av_pro-3e9 is installed
14.07.2007 17:24:39.000 1184405079 package Part vps-75601 is installed
14.07.2007 17:24:39.000 1184405079 package Part news-4b is installed
14.07.2007 17:24:39.000 1184405079 package Part setup_av_pro-3e9 is installed
14.07.2007 17:24:39.000 1184405079 package Part jrog-d is installed
14.07.2007 17:24:39.000 1184405079 general Old version: 3e9 (1001)
14.07.2007 17:24:39.000 1184405079 package Transferred files: 0
14.07.2007 17:24:39.000 1184405079 package Transferred bytes: 0
14.07.2007 17:24:39.000 1184405079 package Transfer time: 0 ms
14.07.2007 17:24:39.000 1184405079 file NeedReboot=false
14.07.2007 17:24:39.000 1184405079 general Return code: 0x20000001 [Nothing done]
14.07.2007 17:24:39.000 1184405079 general Stopped: 14.07.2007, 17:24:39

14.07.2007 17:24:53.000 1184405093 general Started: 14.07.2007, 17:24:53
14.07.2007 17:24:53.000 1184405093 general Running setup_av_pro-3e9 (1001)
14.07.2007 17:24:53.000 1184405093 system Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
14.07.2007 17:24:53.000 1184405093 system Computer WinName: 2732A68D97E14A0
14.07.2007 17:24:53.000 1184405093 system Windows Net User: 2732A68D97E14A0\Administrator
14.07.2007 17:24:53.000 1184405093 general Cmdline: /showsummary /silent /noreboot
14.07.2007 17:24:53.000 1184405093 general Operation set to INST_OP_[17]
14.07.2007 17:24:53.000 1184405093 general Old version: 3e9 (1001)
14.07.2007 17:24:53.000 1184405093 general SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
14.07.2007 17:24:53.000 1184405093 internet SYNCER: Type: use IE settings
14.07.2007 17:24:53.000 1184405093 internet SYNCER: Auth: another authentication, use WinInet
14.07.2007 17:24:53.000 1184405093 package Part prg_av_pro-3e9 is installed
14.07.2007 17:24:53.000 1184405093 package Part vps-75601 is installed
14.07.2007 17:24:53.000 1184405093 package Part news-4b is installed
14.07.2007 17:24:53.000 1184405093 package Part setup_av_pro-3e9 is installed
14.07.2007 17:24:53.000 1184405093 package Part jrog-d is installed
14.07.2007 17:24:53.000 1184405093 general Old version: 3e9 (1001)
14.07.2007 17:24:59.000 1184405099 package Transferred files: 0
14.07.2007 17:24:59.000 1184405099 package Transferred bytes: 0
14.07.2007 17:24:59.000 1184405099 package Transfer time: 0 ms
14.07.2007 17:24:59.000 1184405099 file NeedReboot=false
14.07.2007 17:24:59.000 1184405099 general Return code: 0x20000001 [Nothing done]
14.07.2007 17:24:59.000 1184405099 general Stopped: 14.07.2007, 17:24:59

4

Can you test to install avast in a folder without non-ASCII characters?
I suggest an installation from the scratch:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Use Avast Uninstall for complete uninstallation.
  4. Boot.
  5. Install again the last version.
  6. Boot.
  7. Check and post the results.
5 
When I installed Avast time. He said the system is scrapping the Symantec Antivirus virus software. Both programs will play in conflict. a relationship with this
6 
               Has been resolved.Thank you very much. :D
7

Oh… that’s the problem. You’re not allowed to run two antivirus at a time. They will conflict.

  1. Remove NAV through Add/Remove programs from Control Panel. Boot.
  2. Use Symantec removal tool following the three steps defined in the SymNRT tool info or here.
  3. Boot.
  4. Install avast! Boot.
  5. See what you get.

Full SymNRT info:

  1. Download and save these three files to the Windows desktop:
    a) ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/MSIFIX.bat
    b) ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe
    c) ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SYMMSICLEANUP.reg

  2. Run the three files that you just downloaded
    a) On the Windows desktop, double-click the MSIFIX icon.
    Click Run.
    A black window may appear very briefly.
    b) On the Windows desktop, double-click the SymNRT icon.
    Click Run.
    Click Next.
    Click I accept the License Agreement, and click Next.
    Type the letters and numbers that you see in the white box, and then click Next.
    Click Yes or OK at each prompt.
    You may need to click more than once. Your computer may be restarted for you more than once.
    You may be asked to repeat some steps after the computer restarts.
    c) On the Windows desktop, double-click the SYMMSICLEANUP icon.
    Click Run, and then click Yes.
    Click OK.

  3. Boot.