Screen Resolution

Hi,

I’m having a problem with my screen resolution. The native resolution in Windows 8 Pro with my monitor should be 1680 x 1050 (recommended). It is set at 1024 x 768 (recommended). I can not change the resolution as it is greyed out. But, now having said that, it does fluctuate between the two resolutions. Upon reboot it may come up as one or the other. Also after a period of time and with the computer left on, I get a blank screen and have to force the restart. This happens when I’m on the default resolution of 1680 x 1050. My card is Nvidia GeForce 8400 GS and I have all the updated drivers for this card. For whatever reason my computer is not reading this card (see attached)
My monitor is displayed as a Generic non PnP monitor or is this correct. It is a Samsung S20B300.

My Nvidia card crashes and recovers from time to time.

Thanks for any help provided,

Cheers,
Janice

The screenshot itself reveals a problem.
Can you do a rollback to your previous driver version and see if that cures the problem.

Not sure what happened here but now I’ve lost my drivers & my computer is not being seen!! See attached

You need to go into Device Manager not Devices and Printers. :slight_smile:


http://my.jetscreenshot.com/2701/m_20130218-gpci-62kb.jpg

HI,

Duh, I did know that! I uninstalled the driver updates and then installed updated driver from device manager but still the same problem & Windows is blocking Nvidia, see attached.

Cheers,
Janice

Another option would be to go here http://www.nvidia.com/Download/Find.aspx?lang=en-us insert your details and click on search, you should be able to use the latest drivers 314.07 from NVidia which should be more updated than the versions you might have.

If your running the 8400GS card then that is Quite old so this must be a windows 8 upgraded system I would think ?, “note” that when installing the new driver to choose custom/ clean install which will remove old drivers first before installing new.

As Craig has already mentioned, this is a fairly old computer trying to run a new OS.
From what I’ve read in doing the research, you aren’t the only one reporting the same problem.
The only answers I’ve found are to make sure you remove the old driver first, reboot and install the latest version
followed by a shut down and then a restart.

No need to reboot with the newer NVidia Drivers Bob, choosing clean install within the installer will automatically remove the old and install the new without rebooting now, but that might also be different for the OP if her current driver package is very out-dated.

Before the update to Win8 NVidia drivers are supposed to be removed first then the latest Win8 NVidia compatible driver re-installed after updating, this may have been where the OP’s system became corrupted ???

When everything works as it’s supposed to, reboots aren’t needed.
When things don’t work as they should, sometimes a total shutdown and restart
works miracles.
I’ve seen it quite often. :smiley:

True in many cases Bob, only rebooting is not the problem here as I suspect old incompatible drivers and the new NVidia installer does not give you the option to reboot in-between, it’s fully automated and works very well.
Of course you can reboot after the install but it is not necessary now in the new versions.

Hi,

No it does not work. I did the clean install and it removed the old drivers. Also I noticed that the graphic driver is greyed out when you choose this, not sure if that means anything at all or maybe it is taken care of in the install.

I’ll try a few tweaks to this and see if I can get it to work. It is true my system is old so maybe I’ll uninstall Windows 8 and go back to Vista.

Cheers,
Janice

If there are any of the drivers grayed out there should also be a description like newer or same version already installed or not installed ? try running the installer again and see if you get the same result.

Hi Craig,

try running the installer again

I did as you suggested, only prior to this I had run the installer with the clean install and graphic driver greyed out, see att’d clean install and it did not work. So thinking about what you said I decided to run the installer again but this time I did the option without the clean install, see installing graphics driver (this option requires a restart after installing and upon restarting the resolution is correct!! I have rebooted 3 times just to see if it stays the same and so far so good.

Cheers,
Janice

Glad it’s working finally :slight_smile:

Hi,

Glad it's working finally :)

Yeah me too :slight_smile:

So thanks again to this forum and particularly Craig & Bob life is good again, lol!!! Many thanks.

Cheers,
Janice

Life should always be good. :slight_smile:
Can you explain the other problem you mentioned regarding the size of the text ???
The icon’s you posted where too small to view any details.

That was short-lived :frowning: The resolution comes & goes I guess that’s it! Not much I can do at this point, just have to live with it, I suppose.

Cheers,
Janice

Can you explain the other problem you mentioned regarding the size of the text

I resolved that issue, I did find where to make the text bigger and so I removed that from the post! Wish I could resolve the resolution issue, I’ll keep working on it. I guess my PC is too old for Windows 8 :cry: Oh well, for sure there are worse things out there than this!!

Cheers,
Janice

Just the video card. Can you change it for a newer model ?