Heya, need a bit of help with this alert that Avast is constantly popping up when I have Firefox open. It’s consistently giving a message of
“We’ve moved recovery.jsonlz4 to your Virus Chest because it was infected with JS:ScriptPE-inf [Trj]”
File path: C:\Users\Rando\AppData\Roaming\Mozilla\Firefox\Profiles\9ovjb02n.default\sessionstore-backups\recovery.jsonlz4
Process: F:\Program Files (x86)\Mozilla Firefox\firefox.exe
Detected by: Fire Shield
I’ve run both Malwarebytes (Safe Mode and normal) and Avast, but neither have picked up anything. Irregularly, Avast will stop picking this up, but as one might understand it’s still rather concerning! I attached the Addition and FRST text from the Fanbar tool as well.
I've run both Malwarebytes (Safe Mode and normal) and Avast, but neither have picked up anything.
Safe mode does not give any better detection, in fact it can be worse. Malware that is detected by behavior may not run in safemode
Malwarebytes is not designet to run in safe mode, it will run but crippled as all drivers are not loaded
Malwarebytes also does not target script / doc / media files, it target executable files
Whaaat. I have been grossly misinformed regarding safe mode and malware scans, alas! Well, live and learn.
That AdwareCleaner picked up a few things - Two in registry, two or three other bits - and cleaned them out. Happenstance or otherwise, no Avast alerts so far! Hopefully that was all that was needed but expert help would be much appreciated.
Whaaat. I have been grossly misinformed regarding safe mode and malware scans, alas! Well, live and learn.
What it may give is better removal of some stubborn infections.
Today most malware removal tool will give you a message after scan ... you need to reboot for removal of this and that ...
You may also attach AdwCleaner log so that @Sass Drake can see when he is online
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
I ran the tool that Sass mentioned, and when I reopened Firefox I got Avast popping up again. Same issue. I guess it was too much to hope for a quick and easy fix!
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.