My wife’s website can no longer be viewed in any browser I’ve tried. The browser says “Secure Connection Failed”, and then Avast Antivirus generates the message shown in the attached screenshot. This seems to be finding a trojan: “HTML:FakeUpdate-Y [Trj]”.
What does this mean? What does this trojan do? If it’s truly a threat, how may I remove it from the site? Thank you very much!
And see what is found, these can often find security issues, that could result in “Secure Connection Failed” error insecure http connection, etc.#
Attaching Images to your post - When you Click the Reply button it opens a text window for you to post your comment (reply or post).
Click the Preview button, that shows what you have input and expands it to include ‘Attachments and other options’. Click that it further expands, here you can attach images, etc. at the bottom of your post.
See my attached image, click to expand.
Two out of your three suggested test-sites yielded malware reports! Now I just wish I knew what I could/should do about it. Much of what the sites report - I have little/no understanding. It doesn't appear to be something that an "antivirus" program could simply root out and all would be good. It 'appears' to be maybe poor/lazy coding choices? I can't tell... but I no longer believe this is an Avast problem (false-positive). What are some decent immediate options for actions I could take to resolve this issue?? :-\
So it appears that ONLY Avast and 'Fortinet'(?) detected any problem with the site.(?) What does that say regarding all of the rest of the antivirus programs on Earth? Or... could it actually be a false-positive detection? Either way, I'm still kinda lost as to what to do next, since I'm not at all adept at *WEB* security at all. Please help and/or point me in the right direction. Thanks again!
@Pondus - Sorry I got your message late! As ignorant as it may sound, we’re still trying to find out who her host is!?! We called some company she used to deal with and they said “IONOS” was the host. Neither I nor my wife has ever heard of IONOS and we have zero recall or evidence that we ever sent them any money. I wrote their support department anyway and I’m awaiting a response. Oh well…