Secure line pointing to the wrong folder

Avast SecureLine VPN
1

Getting this error…

https://66.media.tumblr.com/87862c18bbf3b36d3b8f82661d000abc/tumblr_pig9cdlGwJ1vcio6vo1_1280.jpg

Happen after an update, the correct folder appears to be C:\Program Files\avast software\SecureLine\vpn.exe. I’ve tried uninstalling and reinstalling but still the same error. Any help would be appreciated.

David

Oh and i did try moving the vpn.exe but it’s not allowing me to.

2

Hi david1848,

Welcome.

Questions below are from Uberevangelist Asyn:

  • Which version of Avast VPN…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

If you can answer we’ll be better able to help. Thanks. :slight_smile:

3

Thanks for the reply, details below.

Avast SecureLine VPN 5.0.407
Windows 10 Home 64bit 1803 (Build 17134.407)
Have Malwarebytes installed & Super anti-Spyware but both are set to maunal run and not running on startup.
Using Avast AV Free version but paid for SecureLine VPN

4

If you’re using the standalone version of SecureLine, you need to remove the SecureLine component from the Avast installation.

5

Thanks for the suggestions, finally did a full uninstall and used the avastclear program. All seens to be working atm.

6

Wonderful! ;D