My Secure Line is always unavailable now! whats wrong? my licence is valid
You could try the latest beta version. It addressed this problem.
More information at: https://forum.avast.com/index.php?topic=175753.0
Are you using the “Stand alone” version or the version incorporated in Avast?
Stand Alone? Dont think i understand what you are talking about…
Did you download it from here:
https://www.avast.com/en-us/secureline-vpn
Or, are you using SecureLine that was installed when you installed Avast ???
Yes I use SecureLine that was installed when I installed Avast
If you don’t want to try the beta, you’ll need to wait till it’s released as a final.
For how long should i wait?
I’m an Avast user just like you. I don’t know how much longer the beta will remain as a beta.
is it the only way to get my SecureLine worked? to try the beta version?
I’ve alerted Avast. Let’s see if that helps to get you an answer.
Thank you!
Hi, I can confirm that your license is valid in our systems. Would you mind to check your installation with http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe ? Then please let the tool upload support package for further analyses. More details https://www.avast.com/en-us/faq.php?article=AVKB33#artTitle
It would be great if you let us know when you upload the file…
Ok i did it at last. What next?