8

Hallo Eddy

Ik verwacht dat U me op de hoogte houdt van de oplossing van het probleem.
Het is eigenaardig wanneer U zegt dat het een onbekend probleem is.
Gelieve hieronder mijn correspondentie te lezen die ik heb gehad met een engelstalige ICT-er,die het uiteindelijk voor mekaar heeft gekregen.
Het is dus een kwestie van updaten van servers.Ik neem aan dat AVAST toch een contract heeft aangegaan opdat die servers op tijd worden geupdated.
Lees hier over het probleem in 2015

Regarding the issue with the server in Amsterdam, I think it’s related with an issue that we were discussing with the team this week.
And I connect to the server in Amsterdam and can see that same issue.

In fact you’re connected to the server in Amsterdam, but what happens is that the IP that’s assigned to your connection was not updated in the IP database that some services use. So they may report a wrong location.

Unfortunately, we can only report this issue to the providers of these databases so they can update their IP tables to the correct locations - which may take some time.

Just for the test, please check your assigned IP address using this website:
https://www.iplocation.net/
You’ll see some services report Prague, while others report Amsterdam as the IP location.
Now, let’s say you use Netflix (or some other service) - and they use one of these providers with the wrong IP location, then you may have a problem trying to access some content. :frowning:

Anyways, I’m forwarding this issue so the infrastructure team can escalate it to these providers.
Sorry for the inconvenience, hopefully this will be sorted out soon.

Our infrastructure team has identified the issue and will take care of it. Hopefully it will be updated soon.

I just want to say again that’s a problem with the databases of some of these GeoIP location services that have not been updated.
If you don’t have a problem accessing geo blocked content, you can continue normally using it, as you’re actually connected to the Amsterdam server, not Prague.

We’ve submitted an issue to these providers, but unfortunately, we are still waiting for them to update.
I’m not sure if they can give an estimated date when that will be fixed, but I’ve just asked about that.
I’ll update you once I get a response.

Mvgr