SecureLine VPN not accepting my license

system · 2017-03-21T00:49:30.000Z

SecureLine VPN will not accept my license. Avast Total Support seems to think it’s a server issue – they have uninstalled and reinstalled several times. Is anyone else having this issue, or do you know how to fix?

system · 2017-03-25T21:44:03.000Z

Hi … three of my licences have disappeared after Windows 10 update. It destroyed my computer and Microsoft level 2 couldn’t fix it and had to reset my system. Now my SecureLine VPN , Clean Up & Passwords features of Avast! have all disappeared and telling me I don’t have the licence or has expired!!? I keep getting Notification that unauthorized access attempts to Avast! are possibly being made before I have to enter my master password to continue. Microsoft Level 2 operator advised me against using Avast! software due to possible conflicts!!

I have requested online help to re-send my licences but it only sends the one main antivirus licence and not the others listed above. I have done the “repair” Avast! function within Programs & Features but has changed nothing… any idea how one actually gets to converse with Avast! support to get this fixed? the auto bots features just aren’t helping!!!

system · 2017-03-26T03:59:10.000Z

I’m having the same problem and can’t find any support. I guess my only recourse is to cancel auto renewal and find a competitor.

Asyn · 2017-03-26T07:35:36.000Z

Contact support: https://support.avast.com/support/tickets/new

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