SecureLine VPN

system · 2015-04-16T11:54:33.000Z

Hi,
I just subscribed to VPN SecureLine.
Connected successfully to SecureLine but I read this message : the Internet
“The online content is unavailable. Please check your internet connection and try again.”

I am on the Internet and connection is okay… why it keeps telling me that ??

Asyn · 2015-04-17T04:32:32.000Z

→ https://forum.avast.com/index.php?board=53.0

bob3160 · 2015-04-17T20:49:37.000Z

Riddick61 post:1:

Hi,
I just subscribed to VPN SecureLine.
Connected successfully to SecureLine but I read this message : the Internet
“The online content is unavailable. Please check your internet connection and try again.”

I am on the Internet and connection is okay… why it keeps telling me that ??

This sounds like you’re being told that the website you’re attempting to reach is not available.

schmidthouse · 2015-04-17T21:10:32.000Z

Yes, I agree with Bob, I’d wager if you disconnect from SecureLine and try the same Website the online content will still be unavailable.

system · 2015-04-18T15:25:58.000Z

schmidthouse post:4:

Yes, I agree with Bob, I’d wager if you disconnect from SecureLine and try the same Website the online content will still be unavailable.

Guys… I guess you are wrong about that… I keep receiving this message whenever I go…
what about the message error I found in the log → WinHttpSendRequest returned error: 12002
Here below log Secureline.log

Hope you can help me…
Sat Apr 18 17:05:41 2015 — SecureLine driver is installed
Sat Apr 18 17:05:41 2015 — StateConnecting
Sat Apr 18 17:05:41 2015 — slw-fra
Sat Apr 18 17:05:41 2015 — OVPN: OpenVPN 2.3_git Windows-MSVC [SSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [IPv6] built on Sep 16 2013
Sat Apr 18 17:05:42 2015 — OVPN: UDPv4 link local: [undef]
Sat Apr 18 17:05:42 2015 — OVPN: UDPv4 link remote: [AF_INET]77.234.45.90:1194
Sat Apr 18 17:05:42 2015 — OVPN: WARNING: this configuration may cache passwords in memory – use the auth-nocache option to prevent this
Sat Apr 18 17:05:43 2015 — OVPN: [fra01.ff.avast.com] Peer Connection Initiated with [AF_INET]77.234.45.90:1194
Sat Apr 18 17:05:45 2015 — OVPN: do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Sat Apr 18 17:05:45 2015 — OVPN: open_tun, tt->ipv6=0
Sat Apr 18 17:05:45 2015 — OVPN: TAP-WIN32 device [Ethernet 2] opened: \.\Global{2D01F1B5-47CB-48DB-AA6E-6514D64EEFAD}.tap
Sat Apr 18 17:05:45 2015 — OVPN: Set TAP-Windows TUN subnet mode network/local/netmask = 100.100.16.0/100.100.16.46/255.255.240.0 [SUCCEEDED]
Sat Apr 18 17:05:45 2015 — OVPN: Notified TAP-Windows driver to set a DHCP IP/netmask of 100.100.16.46/255.255.240.0 on interface {2D01F1B5-47CB-48DB-AA6E-6514D64EEFAD} [DHCP-serv: 100.100.31.254, lease-time: 31536000]
Sat Apr 18 17:05:45 2015 — OVPN: Successful ARP Flush on interface [28] {2D01F1B5-47CB-48DB-AA6E-6514D64EEFAD}
Sat Apr 18 17:05:54 2015 — OVPN: Initialization Sequence Completed
Sat Apr 18 17:05:54 2015 — StateConnected
Sat Apr 18 17:05:54 2015 — ToasterNotifyAutoConnected
Sat Apr 18 17:06:26 2015 — WinHttpSendRequest returned error: 12002

bob3160 · 2015-04-18T20:40:29.000Z

The problems caused by the Windows Error 12002 may be due to the blocking of the connection by a firewall or
a proxy server. A temporary failure in the network may also be one of the problems associated with the error.
Errors on your system may be caused by invalid registry entries and outdated or corrupt drivers.
This reply is being sent to you after I’ve activated Avast’s VPN service.

system · 2015-05-09T12:09:12.000Z

bob3160 post:6:

The problems caused by the Windows Error 12002 may be due to the blocking of the connection by a firewall or
a proxy server. A temporary failure in the network may also be one of the problems associated with the error.
Errors on your system may be caused by invalid registry entries and outdated or corrupt drivers.
This reply is being sent to you after I’ve activated Avast’s VPN service.

Well… after different workaround to try to figure out what is happening… technical support asked me to try to connect from a Public WiFi:
they were right as you : everything works!

Now I guess I have to set up some port forwarding.
Can you tell me which ports and protocols need to be configured on the router Netgear DGN2200v3 ?

If moderator doesn’t mind I would go for a new topic.
Thanks.

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