SecureLineVPN doesn't work

system · 2017-08-15T05:44:09.000Z

Hello,

I’ve got a SecureLineVPN License valid till 16. April 2018,
but I can’t use it because my Avast Installation claimed there is no License.
A new Installation of the License.avastlic has no Effect.
I opend 2 Tickets in the Support Area, but they has been closed
within a few Minutes with now more Information, Help or fixing the Problem.

“Am Di, 15 Aug at 7:14 AM erstellt Bearbeiter: Florian Förster”
“Am Fr, 11 Aug at 4:03 PM erstellt Bearbeiter: Florian Förster”

I’m feeling fooled by the Support Team because of this.

Is there any Manager who can Help?

Gruß Martin

Asyn · 2017-08-15T05:56:38.000Z

Post your ticket-ID(s).

system · 2017-08-15T07:08:51.000Z

Ticket-Nr.: [#05106723]
Ticket-Nr.: [#05106723]

Asyn · 2017-08-15T07:14:23.000Z

OK, I will forward it for you.

system · 2017-08-15T08:46:02.000Z

Thank you, the Support has solved the Problem.

Asyn · 2017-08-15T08:47:19.000Z

You’re welcome.

system · 2017-08-18T09:48:31.000Z

Asyn post:6:

You’re welcome.

I have the same problem. I have a SecureLineVPN license valid till 03/17/2018
but I cant use it because my Avast Installation claimed there is no License.
A new Installation of the License.avastlic has no Effect.
My ticket is #921837

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