sending email -- no send button

Avast Free Antivirus / Premium Security
1

hi

I some time send web page links to my father in law but have noticed since changing from Norton to Avast that when I do this the Avast interface opens and I can type my email but I dont have an option to send the email neither button or menu option. If I close the window I can save it but it doesnt save to drafts in windows mail. I have got Outlook 2003 on the PC but never use it it seems to be saving the emails to there. Any ideas how I can revert bak to using windows mail.

using vista and windows mail -

Thanks Ginger

2

Norton can be a real pig to remove fully even after an uninstall and this is one of many indications of remnants of Norton.

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT

If you have MS Outlook the avast Outlook/Exchange provider would be enabled, that places a plug-in into Outlook 2003, which is a much more flexible option than the Internet Mail provider (for other POP3 clients), especially if you use SSL, secure email.

If you wish to use Windows mail, etc. Terminate the Outlook/Exchange provider in avast (answer Yes to the persist question). Remove the avast plug-in in the MS Outlook 2003 settings. Ensure that the avast Internet Mail provider is enabled.

3

thanks removing the plugin from outlook worked

4

Please follow David’s suggestion on the Norton clean up but I very much doubt that the advice to remove the plugin will have any real effect other than changing the way the problem appears to you.

I suspect that you are another victim of Microsoft’s last monthly updates and this problem is not related to avast at all.

I believe this happened because you have Microsoft Outlook installed on your system and last month there was an update to Microsoft Outlook installed by the monthly Windows update. When there is an update to Microsoft Outlook the Windows update mechanism has a really annoying habit of again making Microsoft Outlook the default email client on your system. So Microsoft Outlook has jumped in and taken over even though you do not want it to. This certainly happened on my system and I had to correct it.

Please this thread and the way you can check and correct the default mail client to the one you want for your system (in your case Windows Mail).