I’m using Avast Free Antivirus 6. After i try to open something from the 300GB hard drive, the computer crashes. Sometimes it crashes when the computer doesn’t do anything. After i turn off a protection, pl. Behaviour prot. and turn if on again, the computer doesn’t crash anymore until the next restart.
Can someone help?
Computer parameters:
Intel Celeron 2,4 GHz
2 GB RAM
60 GB and 300 GB hard drive
Windows xp Home SP2
Avast Free Antivirus 6.0.1091
If by “crashes” you mean bluescreens - do you have any recent minidump files (with timestamps corresponding to the crashes) in C:\Windows\Minidump folder?
An important thing to remember is that SP2 is no longer supported by MS.
If you have SP3 installed, support will continue 'til sometime in 2014.
Many security vulnerabilities have had patches issued since SP3 was released. It is likely you would have missed some of those, using SP2.
Update your computer to SP3. Restart when prompted. Let it take the time it needs. A second reboot might be advisable. Then, go to Windows updates. You might be surprised.
As you don’t get a BSOD.
How does it crash…? What happens…?
You can run free Mbam, to check if the system is clean. (Update it after install…!!!) http://www.malwarebytes.org/mbam.php
Crashes like what the OP is saying happened on my windows xp computer when i had google chrome installed. but it stopped after google chrome got removed. So basically the Crashes on your computer Could be happening from a program that you have installed.
CoolMario, it is possible there is a program confliction, however that doesn’t address the cause of it. The majority of users can run Avast and Chrome, or any other legitimate program.
I’m suspecting malware at this point.
I think an OTL log might be called for. But first, details about the system crash would be useful. As Asyn has asked. Please state “how” it crashes.