the msg “suspicious file found” came today. advised me 4 a boot time scan… after starting boot scan it came on a file (dont remember d name), and den d hole system bcame as it is… nothing worked. i hd to restart my pc…
i was facing d same problem with avast a few days b4… when th scan would reach a perticular file, it was ntservicepackuninstall.dll, system wuld hang and i hd 2 restart. i deleted the particular file and it it was ok den since avast culd not reach the file for scaning.
and now im facing d same prob… i cant del alll the files on which avast malfunctions as de might be important… wat to do now. pls help
Deleting is the better option.
Send files to Chest for further analysis.
Also, update your virus database, some false positives were corrected in the latest ones.