1

I get this error every time I try to update anything. I recently bought an upgrade and can’t even use that because of these errors. Avast says everything’s ok, but to me it looks like I haven’t received any definitions since August 2014. Please help me to fix this. I don’t even like thinking that I’m not covered.

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Well right now its Avast Free, but I had bought the upgrade to Pro. It won’t even download the new Pro version either.
Current version it says: ffffff-ff but it also says everything’s good.
OS: 64 Bit
The only other security that is used is the windows defender.
I had this pc built for me and it came with Avast. I have had Kaspersky in the past though.

I like Avast because it doesn’t interfere with my gaming.

Thanks for responding :slight_smile:

4

This forum is for avast SERVER products, not for home products.
You can find the correct forum to post your issue in here:
https://forum.avast.com/index.php?board=2.0

5

First, be sure to get rid of all remnants of your prior installed AV(s)…!!
→ https://www.avast.com/faq.php?article=AVKB11

Then:

  1. Download Avast Pro Antivirus: https://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
6

My apologies for being in the wrong place, but thank you for the answer. I will try that right away :slight_smile:

7

OK, report back.

8

Thank you!! It worked perfectly :slight_smile: I really appreciate your help. Danke :wink:

9

You’re welcome. :slight_smile: