201

Someone else posted this same WebRep error with IE that I’m having but I haven’t seen a solution.

IE 9 keeps complaining of the following error (starting with 1451 and continues in 1456).

Problem signature:
Problem Event Name: BEX
Application Name: iexplore.exe
Application Version: 9.0.8112.16446
Application Timestamp: 4fb57c8f
Fault Module Name: aswWebRepIE.dll
Fault Module Version: 7.0.1456.418
Fault Module Timestamp: 4ff31b8b
Exception Offset: 0004d9fb
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 79a3
Additional Information 2: 79a3341acaaf7e47041f0edd7b5e9467
Additional Information 3: 8663
Additional Information 4: 86633880258374ad9d4df993b11a719c

And there are TWO entries in the add-ons for WebRep. Are there supposed to be two?

Tips for a fix? I tried uninstalling Avast and reinstalling but no joy, still get the WebRep error in IE.

202

I uninstalled Avast & now my system is running fine. AdAware has antivirus built in now, so I may stick with it unless someone can tell me how to go back to Avast 6. I wish I had never installed Avast 7. It’s a piece of junk. Avast used to be a very good program but the newest version including the update are worthless if you’re using XP SP 3.

203

I received a notice for this update; cannot access internet from Outlook email and it crashes Outlook. How is this “fixed”?

204

I have downloaded the program from the forum link here, turned off ZA and installed Avast, then rebooted. ZA loaded, Avast loaded and my sound icon loaded in the task bar. ZA began asking me if I wanted AvastEmUpdate to access the internet. I said no, that is the thing I had problems with before. But it kept asking over and over one right after the other, so I set it to not allow access for that.
After I blocked that, I then made sure all the other things like AvastUI.exe, AvastSvc.exe, and avastSetup.exe are allowed automatic access. I have had no more problems. That EmUpdate part of it is the one that when I told it to install, installed all the google stuff without asking me if I wanted them. Anyway, just wanted to say that everything seems to be fine now. I keep checking the update info in avast to see if it is accessing and it seems to be working just fine, shows the last update attempt. I’m assuming, though I shouldn’t, that if there is no update it just shows the attempt. It shows the last update at 12 something this afternoon.

Anyway, just wanted to thank you for the suggestion about turning off ZA and then installing Avast and rebooting. That seemed to do the trick. Thanks much!

205

HELP! in the middle of a busy work day stupidly upgraded avast to 7.0.1456. Now have no internet explorer, all microsoft programs get stuck including help / support. Tried to uninstall avast but that also doesnt work. have spent 4 hours trying to get something to work to no avail. With no emails, internet or microsoft stuff working - getting no work done at all. What do I try next? Had to go elsewhere to use another computer to post this. >:( >:( >:(

rella.

206

Try avast! Uninstall Utility. You can download it from here:
http://www.avast.com/uninstall-utility

And, please start a new topic if you could not solve your problem. This thread is already too long.

207

This isn’t uncommon in a program update as changed components (avastSvc.exe) may be blocked by your firewall.

It would be best to continue this in a new topic of your own (http://forum.avast.com/index.php?board=2.0 ‘new topic’ button) as it is likely to get buried in this huge topic and make it even more confused than it already is. Answer the questions in the new topic and we will try and help.

208

@ Cyberpunk,

I’m familiar with both OA and Avast since I posted that link. What I suggest you do is keep the clean (fresh) copy of Avast on your machine (not an upgrade), and uninstall and do a clean install of OA (go into OA and uninstall using their uninstaller tool). OA requires 2 reboots. The first boot automatically goes into Learning Mode. On the second reboot and when you start using it in your preferred browser with Avast, keep it in Learning Mode for a few minutes. You may get a few popups if you are in Advanced Mode (less if in Standard Mode), but this may resolve your problem.

After you do this, go back into OA, untick Programs and Autoruns and make sure everything is in green and not yellow or red. If they are not in green, right click it to change it to “Allow” or “Trusted.” Then you can “Hide” to minimize parts of OA.

Let me know if you have any questions. Thank you.

209

Yesterday I updated free Avast to version 7.0.1456. Previously I had to disable the avast add-in for MS Outlook to work properly because the avast outlook addin was causing the program to freeze up. Since the update the advast forum indicates that the issue has been resolved. [/size]

[quote author=ChasWm link=topic=100608.msg808092#msg808092 date=1341897389]

How is this “fixed”?
MS Outlook is still crashing and shuts down. The recovery message is related to the avast add-in program.
Comupter Setup - Win 7 with MS Office 2007 Ultimate.

210

Read here: http://forum.avast.com/index.php?msg=804553

211

I’m having the exact same problem with this new update 7.0.1456. I am also running the exact same progam versions. Runing Windows 7 64bit SP1, Flash Plugin 11.3.300.262, Firefox 13.1.

I don’t have any problems with Opera or IE9. Firefox 13.1 works browsing normal pages but any page using flash and the browser hangs making me use task manager to end the process.

Before I came across this post I did a clean reinstall of Avast and also a clean install of Flash neither resolved the issue.

I can confirm also disabling Behaviour Shield fixes the problem.

Is there a way to downgrade or download to the avast version before this update?

212

I want to report a potential problem with the new aVast Basic version used with Windows XP (I have 32-bit Media Center ver., SP 3, build 2600 - I’m fairly certain all is as up-to-date as possible). I didn’t check here after a bit of a “nightmare” with the version right before this new one, but I believe the previous version wreaked some havoc on my computer since most everything returned to normal after your newest update. But the potential aVast-related problem I’m now experiencing has to do with an external USB hard drive (HD) I use everyday. Either yesterday or day before, I plugged it in as usual & Windows generated the error “One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.” This has never happened before & I didn’t feel the problem was with the HD. I disabled aVast’s shields temporarily & plugged the HD in again. The HD was recognized but erroneously indicated the USB port to be a slow one (1.0 vs. 2.0, I assume). I tried the other two 2.0 USB ports on this computer & one seemed to work as intended, but the one I normally use for this drive is working as described above or may suddenly seem to work normally. The other 2.0 still generates the error mentioned above. I would like to rule out possible causes BEFORE considering a problem with the HD itself. If any other Windows XP user has had similar problems crop up in the last week or so, please post here. Thanks. [If aVast personnel need more info about my particular system, I’ll provide it ASAP - there’s so many details, I just didn’t know what all you’d need & I didn’t see a minimum guideline posted - please forgive if there is one & I didn’t see it.]

213

No problems here.

214

Thanks for the feedback, Asyn.

215

NP, but if you need more input/feedback/support I suggest to open a new topic. :wink:

216

Tnx for the tip, bob3160, but I cant find any avast entries (rules) in the Program menu. Probably because I’ve setup a rule (Options > Exclusions) to exclude

C:\Program Files\AVAST Software

Should I try without this rule?

217

After Avast 7.0.1456 update I can not launch Battlefield 3 from Electronic Arts Origin(Their version of steam).

[ol]- This is not a AVAST firewall conflict.

  • Problem happens only when AVAST shields are enabled, when shields are disabled Battlefield and Origin function properly.
  • Problem only occurred after the recent update
  • No matter what I exude, the problem persists. I I forget to disable the shields before attempting to play I have to hard restart my system.
  • Other people in the BF3 forums are reporting this issue, some have not figured out it is related to the recent AVAST update.[/ol]

This is now the 3rd time AVAST is interfering with Battlefield/Origin(I am including the recent Punkbuster issue). Long time AVAST user and have not had any issues in the past. I have posted this twice before, but I was hoping to hear of a new beta or update.

218

Try setting origin.exe to run as an administrator in the compatibility settings… I had to do that to get it to launch the game I have in Origin.

219

I think I’m going to cry… it didn’t work. :frowning: :-[ :-\

I booted in Safe Mode, used aswclear.exe to uninstall, booted in Safe Mode, uninstalled AO Free (no uninstall tool in Free version), booted in Normal Mode, installed .1456 and rebooted. I was curious so I tried Fx and Flash before reinstalling AO Free. There was no problem. Unfortunately, reinstalling AO Free made the problem go back. Perhaps I should replace AO Free with Privatefirewall. OR dump avast. I can live with the Chrome option, but I do not like the other ads, the fact that you have to confirm Free avast several times and the fact that the welcome message appeared even though I left it unchecked. (After rebooting, this “feature” was checked.)

Anyway, tnx for trying to help…

220

??? I thought my Thunderbird was the problem when it kept asking for my password every time I connected. Since Upgrading, Thunderbird is working great. But I have one complaint. The new version, at least on my computer, just about every website I go including Avast, I get a Malware Warning in firefox.exe. It seems to see URL:MAL . Has anyone had the same problem?

Update: After Firefox updated from version 13 to Version 14 Avast is working normally again. It isn’t seeing web infected pages all the time.