Hi, all. I set up the account sync on my Avast Browser this morning in the hopes off accessing my bookmarks/password manager on a new PC. It’s been almost two hours, and I’m still seeing the message 'Please wait…" Having not had a reason to sync accounts prior to this, I’m unsure if this is the standard wait time. Should I still be receiving this message (I’ve attached a screenshot of what I’m seeing)?
For context, both the laptop and PC I’m using Avast Browser on are running Windows 11. I do not currently have a firewall up (as the Avast Support FAQ suggested this might be an issue), and the browser on each device is the most recent, up to date version.
Hello.
I was able to re-create the issue you mentioned, and believe, it should be fixed now.
Could you please confirm it is working on your side too now?
In case it’s not working, diagnostic information from secure://settings/diagnosticInfo could help us finding the real issue.
As ‘Jakub171’ Avast Team member suggested - the information requested could help.
I don’t know if this information would have any personal information or how it would reach Jakub171.
The bold text in the quoted text is mine, essentially asking for further information if the problem is still present (after the fix).
First I would suggest you ensure that you have the latest version of the Avast Secure Browser - New browser version 121.0, released at the start of February - see https://forum.avast.com/index.php?topic=326051.0
I don’t use the the Avast Secure Browser, so can’t speak from personal experience.