Hello my virus definitions apparently updated a little bit ago. When it did and did the usual scan afterwords on my phone it said there was an app on my phone called Set Up and Transfer that was a trojan. I was freaking out at the time and didn’t think to grab a pic of it. Said the app couldn’t be removed whatsoever, that it was part of the phones settings. I immediately disabled the app and everything it it could do, and had permissions for. Afterwords did another scan and no longer finds the issue. Please tell me this is a false positive. Any help, please! I never had any detection of this until right after the update!
Hi,
Could you please provide us with the hash (sha256) value of the application? You can use an app called VirusTotal.
- Install the VirusTotal app: https://play.google.com/store/apps/details?id=com.funnycat.virustotal
- Open the app and scan your system
- Switch to “System”
- Locate the app and tap the “Sha256” value at the bottom
9aef9ed2cb9fb033ff39f185f370a2aa6db8b7cb7b431de1772045c60bdcb586
I think that’s what you wanted. I enabled the app moment but didnt give it any permissions
Tell me if I should enable them to do it and thanks
Was that the info you requested?
Hi,
If I enter the hash into virustotal.com I get this https://www.virustotal.com/gui/file/9aef9ed2cb9fb033ff39f185f370a2aa6db8b7cb7b431de1772045c60bdcb586/details
Under “DETAILS” > “Summary” > Package Name com.synchronoss.dcs.att.r2g
Could you confirm if this is correct, please?
yes it is. i guess it must have been a false flag then? Thank you for your assistance
Hi,
Our virus specialist has confirmed that this is an FP.