setupeng.exe not working

Avast Free Antivirus / Premium Security
1

Hi!
I’m new to Avast.
I have finished downloading avast_home_setup.exe
After double clicking the file, some pop up window come out with “Downloading setupeng.exe”
But it never finished.
I tried to wait for several hours (max 5 hours), but it never finished.
So I cancelled it.

I tried also downloading the setupexe.eng from here:
http://files.avast.com/iavs4pro/setupeng.exe
The downloading took about 2 hours 40 minutes for 36 MB.
But nothing happen after I tried to run it.

Could you please help me ?

Thanks

2

that is an online installer. do not use it. you can download one of the full installer from here : http://www.avast.com/eng/download-avast-home.html

do not download the universal installer.

download full setup file(required language).

and before that, which antivirus are you currently running?. previously what security products did you use?.

3

What’s the exact size of the file you downloaded?

4

Download Hash.exe (16KB) from http://keir.net/hash.html. That is a program, with no installer, written by Robin Keir. I’ve used it for years. Run it and then drag and drop Setupeng.exe onto Hash. The results should be as below. I downloaded Setupeng.exe on 08/18/2009.

Size: 37778896 bytes
File Version: 4.8.1351.0
Modified: Tuesday, August 18, 2009, 10:05:44 AM
MD5: 134CFC9F09D9B50EC671033AE4A36273
SHA1: CBC73C5D6B7E6E949C3E267E6ADF78705BEF6B13
CRC32: 35230C44

Using Hash may save having to download 36MB again, IF the checksums match. 8)