Hi all. I installed Avast Free on my new computer at school earlier this evening. I checked it and it said the shields were not active or something similar. I’m obviously not at work now so I can’t remember what the exact message was. There was an option to fix the issue, but clicking on it did nothing. As it’s connected to a business network and I’m in the IT department I’m a bit cautious about having a computer seemingly unprotected but on the internet.
I apologise for not being able to give any more accurate information. Is there anyone out there who knows what I’m referring to and can tell me what the problem is? I’d rather be able to fix it myself if possible.
Download the latest version of avast, 6.0.1000 http://www.avast.com/free-antivirus-download and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
Download the avast! Uninstall Utility, aswClear.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
Now uninstall avast! (using add remove programs, if you can’t do that start from the next step), reboot.- 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.- 3. install the latest version, reboot.